Happy environment to be working in
Sales associate (Current Employee) – Charleston, SC – August 19, 2016
My typical day at work is simple. Walk in smiling and have fun. Sure, the point of the company to make sales of sunglasses, they don't want to start and stop there. They want every person who walks in the doors to have a great time and walk out with the perfect pair on their faces. I have learned a lot of product knowledge on various brands and styles of glasses, as well as technology that is behind the lenses. My management team here in Charleston is outstanding, they\re always looking for ways to make sure at each and every store has what they need. From extra coverage, to transfers of sunglasses, and just a happy team to be there when times get rough. The hardest part of my job is agreeing with a costumer when they ask about the return warranty; its 90 days free exchange or return, and I have had costumers tell me that's not what they were told elsewhere, or what has happened in the past for them. I am understanding of the situation of the costumer and the warranty, however without the authority of being a manager or having on the floor with me, it has been a struggle for me to go above and beyond the needs for my costumers. The most enjoyable part of my job, is even on a slow rainy day, I know that when I walk in the store I will be smiling and my coworkers are smiling too and that it will be a wonderful day.