Pros: great work/life environment, benefits
Cons: short breaks, understaffed
A typical day was opening branch with two people and prep for opening by setting up teller stations and balancing and filling ATM. Once branch was opened, we assisted customer's needs with completing teller transactions, cold calls, sporadic audits, monitor security, completing night deposits, and answering questions. I learned a great deal about multitasking due to staffing issues but we did an awesome job with facing those issues because of cross training at the platform and teller stations. I was part of the Management team and had a very good relationship with my co-workers. The hardest part of the job was not always meeting unrealistic goals during the hardest times of economic crisis. It was difficult when people were not able to qualify for a personal loan or refinance. The most satisfying or enjoyable part of the job was being of service to our customers and putting a smile on their face. I also enjoyed interacting with my co-workers about current events while still being productive.