I provisioned requests for Bank users' access; i.e., Active Directory, mainframe, ACF2, miscellaneous applications, mailboxes, sharepoints, RSA Hard Tokens (Remote access). KRIs, Audits and target goals for accurate completion of requests was a daily procedure.
My management was outstanding. My management was always available if I needed them for any reason.
The workplace culture was balanced. From entry level employees to senior management, everyone was treated with respect.
There was not any negative (or "hardest part of the job") in my opinion.
The most enjoyable part of the job was food day, where our team had extra time to bond.
Pizza Days, Food Days
No negatives to report from my perspective