Network Operations Specialist (Mid) needed for a funded Government Contract which may require 50% travel to military bases in the surrounding locations of North Carolina: Camp Lejeune, Cherry Point, and New River. South Carolina locations: Parris Island, and Marine Corps Air Station: Beaufort
Approximate Start Date: Early - Mid April 2014
Under general supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.
5-9 years of experience is required. High School Diploma or General Equivalency Diploma (GED).
Certifications: CompTIA A+, Network+, Microsoft Technology Associate (MTA) certification. Certified in Accordance with DODD 8570.1 Information Assurance Technician I, II, or III, as required by the environment.
Citizenship: Must be a U.S. Citizen
Working Hours: Work is performed in a 24/7 environment and must be able to work second/third shifts, weekends, and holidays
Travel: Will be required. All travel related costs will be covered.
Compensation: Hourly, Non-Exempt
Clearance: Must currently hold an ACTIVE Secret Clearance or be eligible to obtain
Special Requirements: All candidates are required to pass a drug screening, criminal history check, and credit check PRIOR TO BEGINNING WORK.
EOE AA M/F/Vet/Disability