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41 reviews

About MTM

*About MTM*

MTM is a medical and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner.


Founded in 1995 by Peg and Lynn Griswold, MTM was born out of a need
 – more... for centralized management of non-emergent medical transportation. After realizing the difficulty health plans and government organizations had in arranging transportation services, founders Peg and Lynn Griswold were determined to develop a company that would ensure more people had access to health care. Their company, Medical Transportation Management (MTM), quickly set industry standards and is now one of the largest and most established managers of non-emergent transportation services.

*The New MTM*

Over the years, as MTM staff worked collaboratively with its clients to create customized solutions for transportation, the leadership team recognized opportunities to expand its service offerings. Leveraging its resources and experience, MTM began adapting its management model, offering new products to help clients align incentives, reduce costs, and increase customer satisfaction.

Today, in addition to transportation management MTM offers the following services to state and county governments, Medicaid and Medicare managed care organizations (MCO), third-party administrators, and health care providers:

Care Coordination
Call Center Services
Ambulance Claims Management
Functional Assessments and Travel Training

By providing careful assessments, comprehensive care management, and responsible network development and oversight, MTM is able to improve member outcomes, remove barriers, and promote independence. MTM has grown to serve individuals in 28 states and the District of Columbia.

MTM is a privately-held Woman-owned Business Enterprise (WBE). MTM is headquartered in St. Louis, Missouri and maintains call centers and offices across the United States.

The St. Louis Business Journal has repeatedly recognized MTM’s strength and growth, naming it among the Top 150 Privately Held Companies (April 2011), Top 20 Fastest-Growing Private Companies (May 2011), and Top 5 Largest Women-Owned Businesses (December 2012). – less

MTM Employer Reviews
CSC, Floor Support Representative (Current Employee), Brooklyn, NYJune 16, 2015
Network Operations Specialist (Former Employee), Madison, WIMay 23, 2015
Customer Service Representative (Former Employee), Jackson, MSMay 19, 2015
Customer Service Rep (Current Employee), Houston,TXApril 5, 2015
Customer Service Representative II (Current Employee), Lake Saint Louis, MOMarch 19, 2015
MTM Salaries
Customer Service Associate
$11.83 per hour
Based on 15 employees and 3 jobs
$26,000 per year
Based on 14 employees
$29,000 per year
Based on 3 employees