Pros: okay pay, insurance good but expensive, bonus structure if attainable
Cons: poor communication to the properties from rvp and senior positions, loss of focus on customer service and employee relations
MAA was an absolutely wonderful company before the merger in September 2013, actually the best company to work for in property management. Then after the merger, especially after January 1, 2014, the company's top people have forgotten the "core values" that MAA wants to brag about so much. Everyone used to have a name but it's has become where everyone is just a number. Your number is either determined by occupancy, GOI, survey numbers, or the ridiculous Lead2lease numbers. I would have never imagined feeling that ones job with company would feel threatened on a daily basis until experiencing it myself now. Everyone knew your name, it was like a big family, the feel of the company and the direction has taken a sharp right turn and is not a company that I nor many others would recommend. The pay has been pretty good but when budgets are made to make one fail and not achieve bonuses, they are just average or even below average. It's sad that once the greatest company of employee rention and the importance of customer service is now a company focused on dollar signs and "get rid of" employees that have great tenure and have proven success. The new core values should be money, profit, money, profit, and money. Drop customer service to the residents and great communication/relationships with the employees! Do the right thing to make the most money at every possible moment or you'll be cut!