Authorized Distributor (Current Employee) – Colorado Springs, CO – May 9, 2016
Days can be long, 12 to 14 hour days, but it's what you put in to it that determines what you get out of it. As a distributor your schedule and route always change, but the customers are what makes it enjoyable. I learn from my customers everyday which allows me to better provide the customer service they need.
relationships formed with the customers, my schedule
long hours, customers moving jobs leaving me to find them to ensure payments are made.
Business owner (Former Employee) – Tracy, CA – May 3, 2016
Mactools was very rewarding position. I was challenged as a co-business owner The hardest part of the job was collecting the money off the street, but with effort and a positive attitude it all came together, The most enjoyable part of the job was the feeling of owning your own business,
You must be organized and prioritize your day in order to get things accomplished. Working 10 to 12 hours a day is not out of the ordinary to accomplish a task. When in management you must create a positive environment were everyone feels apart of the team. As a leader you must adapt your management style for different members of your team. Not everyone has the same skill set or desire to get things done. Trying to keep everyone happy is the hardest thing. If you can keep the majority positive and happy you are winning. When you go the extra mile fro a customer and they remember what you have done for them then the relationship is made stronger. Once a positive relationship is made good things begin to happen for everyone evolved.
District Manager (Former Employee) – Los Angeles, CA – May 11, 2015
Management doesn't care about you or your family. No direction from management, change thought every day. Pay is very low for what they have you do. You travel outside your area all the time to work other places and then get mad when your area is going down.
Franchise business owner/ operator (Former Employee) – Greenville, SC – April 19, 2015
Mechanic professional tools sales franchise. great business driving around shop to shop servicing customers. Building new client base daily and developing new promo's and events weekly, Inventory and back orders was a challenge as well as collections of unpaid balances. Tool truck break downs was the worst....
Meeting new people everyday and building great relationships
financing and tracking down people that have not paid..
Very good working place and high-level coworkers. Identification of industry trends for promotions management and sales forecasting Analysis of the Mac Tools sales data and qualitative forecasting process to improve Forecasting accuracy in order to decreasing inventory costs Analysis of the Mac Tools promotions management process and information technology
Handle 50 plus calls a day regarding all aspects of Credit related issues. Process credit applications for regular customers. Process and underwrite applications for new Franchisee candidates. Utilize 5 different programs during course of business daily. Good manager and good core of co-workers. Team concept is strong and is utilized daily. Working with 3rd party lender is challenging. Being liason between 3rd party lender and Distributors is challenging as well. Talking with Distributors nationwide is very enjoyable. Have made some very good relationships and many of them ask for my assistance personally due to my strong follow up for them.
First thing is I look at cases that have been assigned to me. I solve the issue with the cases at hand and close them. Log myself in for any incoming calls and help with all student tech orders that have been mailed or faxed in throughout the day.
I have learned how to work in a team environment and to value opinions and to be very open minded.
I get along very well with my co-workers and have little or no issues with them.
The hardest part of my job is to try and keep a level head with the fast pace workload that comes in through phone calls or student orders daily.
The most enjoyable part of my job is being able to help our our customers that call in and seek out our help to continue their business with us.
District Manager (Former Employee) – Philidelphia, PA – March 30, 2014
Contacted distributors that were on hold status to find out why they were on product hold, by evaluating their business and come up with ways for them to increase their funds so it would not happen again. Management gave me the tools and taught me how and what to look for to accomplish my goals and theirs. Worked close with many individuals to increase their sales. The hardest part of my job was from being to excited about my job, I enjoyed every bit of it.
Authorized Mac Tools Distributor (Former Employee) – Vancouver, Wa – September 13, 2013
pure sales, and lots of bad Debit. Its a big personal risk adventure. Some have the knack for being the good guy with lots of business sense. Long hours are a must. Back orders are a constant problem. You are on your own. Don't expect any company support.
sales (Former Employee) – California – April 15, 2013
Mac tools is a SCAM Buy a truck buy the tools....Mac tools just made a load of cash and they dont care about you any more....Ask about your Limited customer base......Ask about whats the life of a dealer.....and why....dont fall for you fail......ask about research showing the tool dealer failing.....internet. Ask for profit lost statments from local dealers, mac will say we dont work with them. they will send you to another state to a million dollar dealer, one that deals only with large corp, call local dealers and get real story....Region managers are crooks they charge you for stuff you never get..Mac is the worst of all the tool dealerships spend a little more go snap on
Direct sales (Former Employee) – Traverse City Cadillac territory – August 31, 2011
Excellent tools, great corporate support, very long hours to be successful. If you want a job you can "marry" and spend every waking moment in. Then Mac Tools is for you! Great support from management.