Pros: hour lunch breaks and 20 minute breaks, readily available product information, different programs to learn
Cons: hours get cut, do not work with school schedule, tend to double up on job responsiblities
Retail is not an easy job. You deal with many different tasks in a short amount of time. As daunting as it may seem, retail truly provides an insight to the working world. I have gone from the sales floor to my own desk to demonstrate the more people-side of Macy's, the Bridal Registry department. Here I must make my phone calls, update my spreadsheets and regularly converse with my clientele to keep them in informed of our products.
You meet your good managers and your less than good managers. I love that there is the opportunity to learn the ways to speak to different people. This also truly improved my explanation skills because not everyone will understand the same explanation. It improves social skills and public speaking skills immensely.
It is imperative to work well with others and I have learned how to take leadership, when to take the commands with my coworkers and how to do tasks alone. Let's face it, you won't always have an extra hand! It gets busy during sale days and you must learn how to multi-task and problem-solve at the drop of a dime. This came to me naturally and helped me become more efficient.
The hardest part of the job is when you are given responsibilities of other coworkers in addition to your own. This is where the communication with coworkers is necessary. You cannot always cover for your coworkers. You must let them know they cannot keep piling on their responsibilities on you just because they don't "feel" like working. Sometimes they truly need my help so I feel I must help because I am their coworker. But there is always a fine line that must – more... be understood between coworkers.
The best part of my job is when I can assist my customers to the fullest. I often had customers return to thank me for demonstrating my knowledge of the products, helping them solve any problems they had and for my mannerisms. They would also would let my managers know how they feel about the shopping experience I have provided. As a result, they returned regularly to purchase more from my department with me. This is a very rewarding part of working here! – less