Macy's Employer Reviews

I started at Macy's as a seasonal employee in the Women's clothing better sportswear department. It was a little overwhelming at first because there were so many different clothes and we had to learn where to put them. But after a few weeks, it's pretty easy. I worked at that fast pace full-time during the holidays and it was a good experience because – more... it teaches you how to work quickly and efficiently.

The scheduling is extremely flexible as you can do it all online and it's first come first served when the day comes around where you can pick up shifts. Out of all the jobs I've had, Macy's has the most convenient and flexible scheduling system.

After working in almost all the departments of the store, I can honestly say that how hard you'll have to work depends on which department you're working in. For example, the Womens' clothing department is and can be the most strenuous on your body because on some days when clothes pile up, you will be putting away clothes non-stop, just trying to keep it under control. There are days where I work in that department and feel like I'm drowning in clothes.

Then there are departments like Men's clothing where employees will be standing around all day, maybe fixing a folded clothing table or two and putting away a few shirts but overall, not much.

As you can see, the work-load for each department is highly varied and it's a bit unfair because there are employees that are being paid at the same rate yet some have to work 10x harder than others for the same pay. The managers will complain all they want about the Women's clothing department not being kept clean by employees but in reality, it's a huge fault to the corporation that doesn't actively take action to fix the uncontrolled pileup of clothes. Fitting rooms are not regulated, even if there's a stupid sign stating only 6 garments per customer.

Typical day at work:
Depends on the department you're in but if you're in clothing which is a good 70-80% of the store, you'll be putting away clothing or fixing folded clothing tables, walking around and asking customers if they need help with anything, directing people to different departments or the restrooms, and ringing them up at the register.

What I learned:
Learned about different fashion brands and how to put together nice outfits, how to calm down and upset and angry customer, overall, just how to deal with all kinds of people, picking up where different items are located quickly, the Macy's cash register system. After working here, you should be able to get a job in almost any retail establishment.

Co-Workers:
They're awesome. Some might seem mean at first but usually you find out in the long run that it's just their personality and they're not intentionally being that way. You learn a lot about different personalities.

Hardest part of job:
Putting clothes away when there's a lot of go-backs and SALES GOALS!

Most enjoyable part of job:
Fun and friendly co-workers for the most part and making a customer happy. – less

Working at Macy's was a great way to learn how to multi-task and gain wonderful customer service skills. Managers and co-workers are very helpful in times of need. The most difficult part about being a sales associate at Macy's is making sure all things are kept in tact for safety reasons, especially on busy days. With helpful team members, it's not – more... as hard as it would be by yourself which was the most enjoyable part of the job. – less

I do not have the desire to work for this company ever again. The management is unprofessional and belittling. Management tends to try to intimidate its employees. Co-workers were the best part of the job.

My job was based upon the completion of the buyer's submission and support information that was to be placed into a one day add. My main goal was to ensure that the merchandise was accurate as well as the product description and sale price. The office was very energetic which was a terrific environment to be as productive as possible.Due to the many – more... different cultural backgrounds, there were at times some differences of opinions which were quickly resolved with direct interventions by management. Everyone loved to be able to express themselves through clothing and create works of art with the intent to sell products. – less

Could not tell much since it was just for the season. At first it was difficult not knowing where certain departments were since I was knew and Macy's is a very big three story department store. However working in men's department toward the end of my time there was better. Simple job, minimal wage like the other retail jobs.

I was an on call employee, I worked with a lot of great hard working people. If I needed help in my work field, I know I could call on my team to help... I love my job and helping the people in need.

The Pay Could Be Better And You Basically Have To Play Personal Shopper To Customers.

It's an okay job , but i wouldnt refer no one to work there. It's too many people there that want to be the boss. And not enough help our hours to give the coworkers.

Depending on the department you work in your job can be pretty easy. Never see much of management. Pay is pretty decent for part-timers. Loss Prevention are always doing their jobs. Training is excellent and they make sure you know what you are doing before working on the floor.

Working for macy's I've learn that you can't please everybody ,so have patient's .management works well with the staff I worked with .co-worker that work together to get the job done, hardest part of the job was making sure that all sale are met . meeting and greeting customers.

Macy's is a great place to help people select products for themselves or as gifts. The team works together to keep the commitment of delivering the services to the customers.

A great deal of co-workers and friends to work with and go through rough sales days together.

Having worked for the company for nearly 6 years I have seen a lot of changes for the better within the company.

A day at work consisted of racing to get the most customers and trying to make the biggest sales of the shift. Many employees would experience conflict due to lack of communication with customers and with each other. I learned to effectively communicate with people in order to avoid unnecessary confrontation. Management was efficient and worked hard – more... to keep the department organized. Coworkers were driven and motivated individuals that would compete for the most sales. The hardest part of the job were the slow days when sales were tough to come by. The most enjoyable part was the experience I gained in a customer service oriented field. – less

Maintain cash register. I,ve learned to stay calm and flexible. nd when in need, call for assistance. Management as well as co-workers were a joy to interact with . The hardest part of the job was convincing customers to open credit accounts. The most enjoyable part of the job was by far the friendships developed through out the years.

A typical day at Macys includes socializing with customers both old and new , helping out with fun in-store events as well as maintaining communicatiopn throughout the day with the team in which you work on the sales floor. The hardest part of the job would be obtaining credit card accounts from new customers , the most enjoyable part of the job is – more... getting to guide the customer in making purchases and show your creative side when putting together outfits. – less

My daily task was to keep the Junior Department look tip top shape, provide outstanding customer service, check on the fitting rooms, and closing.

It was a very competive job but i loved to help the customers.

It was fun working there and the management was awesome. I apprehended a lot of shoplifters in the 4 years I worked there.

It was very exciting and fulfilling. I learned how to be an effective sales person and I became very knowledgeable about the products. The management team were awesome and very understanding. The hours were conflicting with school and I really did enjoy working with people and customers.