Pros: Discounts, co-workers
Cons: Pay, breaks, time off, management
Macy's is not very employee friendly. They are much more concerned with how much work they can get out of you versus making an even trade off as in, you bring your skill set to them to enhance the business and in return, you receive additional skills & enhancement on current ones. Unfortunately, that is not the case.
They can be overbearing on their associates by demanding them to acquire so much from the customer, that in return, the customer has a less than stellar shopping experience.
Management could be refined greatly. Lower management consistently nag employees. Much of this is cause from upper management applying strict deadlines for performance measures on the lower management.
The schedule is not flexible at all, although they guilt you into believing so with their online scheduler.
The best part of working there was the pleasant customers and co-workers.