Client Service Specialist (Former Employee) – Sterling, VA – September 19, 2017
In the women's shoe dept the culture is very fast paced jump right in. Management is nothing to write home about the company will hire outside instead of promoting with-in. Several cases of theft with some management. The hardest part of the job is the lack of team work to help with cleaning and stock work, do designated time for this. The best part of this job is their scheduling system, everything is done online. You can switch shifts, pick up or offer up hours if you have something to do last minute. On-call also gets the discount and can pick hours to work. No management approval for scheduling.
Frontline phones customer support and data entry (Former Employee) – Tempe, AZ – November 12, 2017
Stressful work environment--not enough staff and staff that comes and goes. Good opportunity to learn in fast paced environment. You learn a lot but at times its too much and they always want you to know more--almost too much information that is poorly organized making it difficult to quickly access needed information causing longer call and hold times for customers. Sometimes feels like there is not enough support from leaders who come and go also.
ability to earn points that can be used for call out days which are unpaid, but do not cause a write up
Not enough pay for the job youre asked to perform, Having to pay for benefits
Seasonal Sales Associate (Former Employee) – Fresno, CA – November 12, 2017
I enjoyed working here. I met a lot of people and ran into some friends I had lost contact with. I worked during the holidays so it was a very busy time. Everyone in the store was very nice. It was a joy to come to work.
Sales Associate (Former Employee) – Cherry Hill, NJ – November 12, 2017
It was an okay experience. Store Managers need to treat their employees better. The assistant store manager wanted things done a certain way and when it was done that way but customers didn’t accept it the ASM was called to help. She made the employee look like they didn’t know what they were doing and instead gave the customer what they wanted, which was against the policy the ASM wanted to “enforce”.
Twice a year 40% off cosmetics and 50% off fragrances, managers(besides store manager and assistant store manager) worked with you, very flexible hours, easy to pick up extra hours and give away hours.
Sales Associate (Former Employee) – Roseville, CA – November 12, 2017
I am a people person, and i absolutely adored making people smile based off their purchases. what i didn't like, was the lack of people and lack of management skills. also the style for checking customers out, there is no flow or speedy way to do it. one other negative was not being able to balance time with my kids or being part of their school things. this job is for a college student or an older generation. not for a parent with younger kids. I did like the online feature of managing your schedule and being able to pick up or put your shift up for grabs for others. so there was a tiny bit of flexibility,
Macy's was my first job, I found it fun and educational. a typical day at work would include working on the floor, selling to customers, keeping your working area clean, and folding clothes. management was fine there I never really had any problems only thing I would say that I had a problem with would be the hours the working hours were not good.
Sales Associate (Former Employee) – Monroeville, PA – November 12, 2017
Macy’s is a good place to work especially when you’re just starting out. You get crossed trained on everything and can add lots of experience to your resume. Overall I enjoyed working for Macy’s I just wish they paid more.
Merchandising (Former Employee) – Frisco, TX – November 11, 2017
Alot of work in merchandising always on the run doing tasks, also learned to interact with customers while working for macy's. A good job for someone who is in high school, college, or older just looking to get out the house. Otherwise it is retail and there is hardly any place for advancement unless management likes you.
cool manager, friendly co-workers, usually nice customers
Alot of walking, lots of tasks always very busy in merchandising
Sales Associate (Former Employee) – Lihue, HI – November 11, 2017
The work was fine enough. But there are quotas to meet which can be difficult especially when a lot a people are working the same day. you have to fight for the register to make a sale. including sales we had to make sure the sales floor was organized and clean which a job in itself. (I had the mens underwear and apparently no one knows what men's underwear looks like so they HAD to take them out of the package and just leave them around constantly. It would take me two hours to get it cleaned and organized only for another customer to come in behind me and mess it up just a little so my manager had something to yell at me about and an accuse me of not doing my job. so yeah. not fun.)
Assistant Financial Planner (Current Employee) – New York, NY – November 11, 2017
The company is going through a lot of changes and there is a lot of job frustration in every role. That being said, there are considerable opportunities to learn and develop and become a true merchant in the retail industry in the U.S.
Sales Assistant (Former Employee) – Silverdale, WA – November 11, 2017
Mostly great co-workers, mostly poor management. Overall managers not qualified to lead or manage people. .70 cent pay raise in 3+ years, health insurance offered not affordable for most employees, no sick leave! You earn attendance points( 2 per month), which they then deduct from the balance if you get sick. When you run out of points, you get fired!! Recommend as Temp. job only, not long term.
Mostly nice co-workers. Additional 20% macy's employee discount on purchases.
No sick leave, health insurance not affortable, .70 cent pay-raise in 3+ years.
Seasonal Sales Associate (Current Employee) – Fairfax, VA – November 11, 2017
Store is filthy and merchandise is disorganized. Counter space for employees is cluttered and you can’t find anything. Macy’s only seem concerned with pushing credit card on customers and less concerned with the makeup of their stores and merchandise. After working here I now understand why Macy’s is losing money. I use to be a shopper because of the the deals but I will be giving my business and time to Nordstrom. Macy’s pay is not competitive compared to other department stores and the only store worth going to is in NYC. Very disappointing company to work for.
1hour lunch, fast paced, dealing with customers
Management, micromanaging, disorganization, our-dated practices and systems