newly launched company, still in need of progress
Health Guide (Current Employee) – Tallahassee, FL – April 30, 2015
magellan complete care is a new company of its kind designed to give benefits to those specifically with SMI. I work as a care coordination health guide, field based. I initiate contact with new enrolled members, gather health information and complete assessments to determine the level of care they need, and assist with case management services. I recently transitioned into a new region and relocated, and the management and staff were very friendly and had great communication skills. The hardest part of this job is getting the program established. There were/are always changes every week to make the company more efficient, and most recently the company decided to change their operating structure and have eliminated several positions, mine included. The most enjoyable part of this job is working with the members/clients. I enjoy working with people and building a rapport with those I work with and those I help, it makes a having a positive attitude at work easy.