Impossible goals to achieve and super cliquish
Care Manager (Former Employee) – Glen Allen, VA – May 11, 2017
Training seemed thorough, but when out of training, assistance was minimal. Only allowed to ask your lead or supervisor for assistance and chastised by asking other team members if one of those two were not available. Frowning seems to be part of management training. The culture is expected to not take breaks(lunch or bathroom) and simply eat at desk. Their mission for members involving emotional and physical wellbeing is totally opposite of what the mission is for employees. Flexibility with work schedule is limited. They will do surveys with staff input of what staff would change, what they like about their job, what they dislike about their job, and then never use the information. Turnover is very high partially due to the lack of concern for employee morale. Within a six month time period, 5 people in my department left for better jobs and/or more flexibility, while three people were going to leave and they were offered work from home positions. Good experience to learn about this side of the business.
continuing education reimbursement, volunteer paid time off
super short breaks, noisy work environment, lack of communication, condescending dishonest management