Pros: great benefit package
Cons: as a salaried employee, i never knew when my day would end, or when i would be called upon after office hours to assist the client.
I worked for this Agency for several years and found the Agency to be true to the population it served. Upper management was caring and understanding of the requirements demanded of the particular job I held.
This job included one on one communication with the clients. A normal day in this job would include arriving at work between 7:30 a.m.. and 8:00 a.m. The activities of the day would usually include traveling to any one of the 14 counties served in the East Tennessee area. Each client required screening and obtaining pertinent information regarding the current needs of the client, the client's financial requirements, up-date reporting to the funding source. Each week, it was required to provide accounting staff with reports and request for check writing to pay the client's bills, obtaining referral services for the client to provide better understanding of their circumstances.
The most difficult part of this job was working directly with the disabled individuals who would on many occasions show up at my office, under the influence with demands for money or some other demand. Of course, it was my job as the Program Manager to handle these clients and refrain from giving in to their demands.
The most enjoyable part of this job included the ability of being able to help this clientele to obtain housing and services they greatly needed.