MOA is a good company, but...
Pros: compensation package, low workload
Cons: a lot
I worked in the security department for about 3 years. I'll start off by saying that the Mall as a company compensates their employees fairly well and when many companies were going through layoffs the Mall did not. I was very grateful for that. They have matching retirement, tuition reimbursement, and very good medical benefits.
However, the security department is an absolutely horrible place to work. Their management, a bunch of mid level Army NCO's are trying to relive their military days and it shows in the culture of the department. The hours of the three available shifts all suck and when you do get a weekend it's always subject to mandatory overtime. Sometimes you leave on your Friday relieved that your time off has been spared. Why is overtime mandatory? Because no one likes working there. It's a pit stop for people and it's a negative atmosphere. To top it off, OT doesn't pay because Obama takes most of it anyway. So why would I spend more time in a place that doesn't appreciate me and barely get crumbs to take home?
As I've said before, the management has taken the militaristic attitude over the top in this private security department. Why do I need to learn Israeli military tactics when 99% of my job is tracking down snot nosed brats?
The Mall also fails the security department when it refuses to give them a budget to work with. There are two posted positions both of which are absolutely dreadful to work in. With a simple renovation with the worker in mind these could be less horrendous work environments.
Favoritism and rumor spreading are a disease here. If you – more... don't tow the company line or agree with everything they say you are immediately and permanenrly black listed and will never be anything more than a grunt.
So there ya go. Most of the folks there are waiting for cop jobs, some are just waiting for something better to come along. If you need a job that pays OK, especially if you're single and don't want this to be a career, go ahead and apply. Just don't stop applying elsewhere when you get hired.
To management: if you read this don't get mad and ignore it. These thoughts are commonly shared in your department and if you want to stop that revolving door that I know you're feeling then address these issues. – less