Operated as lead business analyst and project manager representing National Council Programs.. This group consisted of the tourism directors and their staffs from the 50 states and the five US territories. Collaborated with the 13 member Board of Directors to ensure strategic compliance. Planned, designed and recommended business processes to improve and support business activities. Guided all projects from conception to delivery.
Supported the General/ Program Manager in performing day-to-day activities and special assignments for the organization.
Identified and analyzed issues, problems, and business projects to define the scope of project activities required to address the business issue, including: requirement definition, process review, impact assessment and operational streamlining.
Oversaw and developed work statements, scope/priority definitions and the creation of budgets and schedules for large complex programs. Developed documents with appropriate standards and requirements and needs.
Managed and distributed strategic communications regarding understanding of deadlines, assignments and objectives. Oversaw and coordinated staffing assignment for the projects.y