Client Relations Manager / Project Manager
Greyston Bakery - Yonkers, NY

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March 30, 2013 -- As one of our services to help clients run better and grow, Management Resources posts this Job Announcement to immediately fill a Client Relations Manager / Project Manager position at food industry manufacturer, Greyston Bakery. Inquiries to be directed to the email address below, not Greyston.

Greyston Bakery, one of the leading social enterprises in the country, is looking for a client facing person with strong project management skills, who is equally comfortable with thinking about strategy and operations, to manage our customer relationships. The Client Relations Manager / Project Manager will ensure we are providing the best service and value to our customers (customer service, cost, quality, social and environmental sustainability, timely delivery, logistics and supply chain management, etc.). Using a consultative approach, the Client Relations Manager / Project Manager will proactively identify and resolve client challenges, work directly with customers to improve their business performance, and in turn identify potential growth opportunities for Greyston.

Strategic thinking, project management, and client service are the core skills that will determine success, interpersonal and leadership skills are essential, including building relationships (internally and externally), communicating effectively, generating consensus and commitment, and influencing colleagues to deliver on the initiatives and service levels the Client Relations Manager / Project Manager is responsible for.

Greyston Bakery is an industrial/commercial bakery with a great reputation and is positioning itself for expansion. With a dynamic social mission, our unique operation is widely touted as a leader in the world of social enterprise: "We don't hire people to bake brownies; we bake brownies to hire people." Greyston Bakery is a force for personal transformation and community economic renewal in Yonkers, NY. Our profits contribute to the community development work of the Greyston Foundation.

This is an exciting position for a person of varied interests, passion for our mission, love of complexity, high standards, and a talent for managing detail while keeping in mind overall strategy. The Client Relations Manager / Project Manager needs to make sure we're the best we can be.

The Account Client Relations Manager / Project Manager interacts with people at all levels of our entrepreneurial, small business, manufacturing organization AND with people at different levels of corporate and large business organizations.

Other we are looking for:

This is not a "9 to 5" job in that if something needs to be done, we value "doing what it takes"

Food industry (or related) experience is preferred

Manufacturing experience is preferred

Have strong communication skills, both written and verbal; you create well written, professional, thorough emails, business letters, and reports

Are well organized, can create your own "dashboard" of items to track

Can be a "boundary spanner", adjusting communication styles to different audiences from vastly different cultures, from factory floor to up-through-the-ranks factory managers to corporate logistics, marketing, and brand managers, and so forth

Can break down a problem into its key points, present options, and draw conclusions

Have superb organizational, time management skills, and attention to detail (including creating project plans)

Are self-motivated, persistent and flexible

Have at least a working knowledge of financial principles

Salary: Mid $60,000 to Mid $70,000 depending on experience

Comprehensive benefits: Medical insurance, dental insurance, short term disability, long term disability, life insurance, AFLAC supplemental insurance, flex/spend health care reimbursement account, flex/spend dependent care reimbursement account, 401(k) retirement savings plan, Transit Cheks, vacation time, flex time, employee assistance program, community give back (8 paid hours per year for volunteerism at any charitable organization or event), employee wellness, personal development planning.

The Fine Print: Please be sure you consider the information above carefully as it was written with care. We are explicitly asking for what we want, though we recognize that no one person may be able to meet all criteria.

Send cover letter and resume to the email indicated in the advertisement.

DO NOT contact Greyston Bakery or Greyston Foundation about this position: All matters related to this listing are being handled by our agent,

Candidates only - recruiters, please don't contact this job poster

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests

About this company
Management Resources (OEG, Inc.) – we help entrepreneurial businesses and their leaders manage their growth – and their people...