Analyst (Former Employee) – Pittsburgh, PA – November 7, 2013
There is poor management. They manage by fear of what will happen next. I heard hearsay that my manager’s boss would have yelling episodes which I think made my manager “afraid” of her. My manager would then act in a way which would make my supervisor “afraid” of him. This appeared to happen in other departments, not so much the fear, but poor management that would make it harder for employees to do their job. There was no really good review of upper management. It appeared that anyone that had been there long enough and was in the right spot at the right time could get the job.
They got an outside firm to determine employee satisfaction. This is something that was totally unnecessary. The things determined from the survey could have been recognized in-house if they had good management. I don’t think that anyone who has any brains would have put anything negative on the survey. I think that there are a lot of unhappy people there ready to leave at the drop of a hat. There was even something about doing a study of employee performance to see who could park in their main parking lot. Seems like somebody had too much time.
They say that the employees are their number one asset. They don’t offer any tuition reimbursement. They offer in-house training, but mostly it is stuff that you could learn on your own. They do offer career changes, but it appears mostly that people changed jobs to get away from their old jobs. How well you did there did not depend how good you did your job. It depended on how nice you were to the right people. It seems like you onlymore... had a voice if your opinions/suggestions agreed with upper management. If your job workload was changed, they would dump into just any position. I have heard of people being dumped into “lesser” jobs after taking a leave of absence. When I was laid-off, I was told that I could check for other positions in the company, but nothing was done to help me. I had been there close to 20 years and it seemed like they would made up any reason to get rid of me and other people who had been there a long time to save money in some way. And it is not like the pay was great or there weren’t other positions that we could have been placed into.less