We have pre shift before our work day begins. This gives us information on what is going on within the resort.
Our mission is answering all questions about our resort and other properties on the strip and booking in our guests for various shows,spa,dining,amenities.
I have learned that each day can bring so much joy to our guests experience and change is consent so it is really important to be aware.
Management is helpful and knowledgeable, great leadership
Co-workers are caring, kind and patient
One of the hardest part of the job is when a guest is not happy and we are always looking for a way to bring back there smile.
Knowing I did the best job in helping exceed our guests expectations.