The IS dept is a complete mess and it all starts at the top. Mid-management is great and is stuck in a stalemate because of unnecessary restrictions and demands brought forth by their director, Whether this is multi-million dollar company or not, the IS director of the Cranes division doesn't believe in innovation nor honesty. It shouldn't take a user with a broken phone to wait over a month to get it replaced, especially when it's company owned. The director of the Cranes IS dept also doesn't believe in integrity and is misleading the rest of the department in terms of direction. I've worked with many companies and it's a shame that they can allow an IT dept to have a black eye especially when it is supposed to keep the company running at full speed.
mid-mangement, flexibility, salary
lack of innovation, lack of direction, dishonesty from high level