Receptionist (Former Employee) – Chesapeake, VA – April 23, 2017
This job was alright besides constantly having to be on the phone all day. I did enjoy the people I worked with and the opportunities for advancement but having to deal with some on the callers just was not worth it.
Switch Board Operator (Former Employee) – Lake Success, NY – March 23, 2017
being a switchboard operator was great, however, this job was mostly beneficial as I was attending school. Schedule was very flexible and so it was very accommodating. Minimal critical thinking. Overall, this was my first professional job and although it wasn't ideal, it created the platform for the professionalism I exhibit today.
Receptionist (Former Employee) – Suffolk, VA – February 10, 2017
I only worked at Map Communications for a year. I wish I would have stayed because it seem that you could move up the ladder fast with this company. Within only a year working for them I receive several raises totaling an extra $2 an hour. It was a simple job, we were an answering service taking calls and sending messages to clients. Easy job, easy money. The people I worked with was very fun and it was a relaxed atmosphere. With this company you can advance your career.
You had to work either a Saturday or Sunday in your schedule
Receptionist (Former Employee) – Chesapeake, VA – May 25, 2016
This job was good for someone that does not have any children and no personal life. In this position you were to remain at your desk and on the phone the entire shift. It was nerve racking to not be able to get up and stretch your legs.
General Operator (Former Employee) – Chesapeake, VA – May 14, 2016
For me this job was overly stressful. During training, which was a week long process, we were told that we would rarely get any angry calls. Boy were they wrong, at least once a shift I would get some very angry person on the phone yelling at me for things that weren't my fault. I think that was the hardest part of the job. The best part was where I felt like I was doing everything right and I felt like I was helping people. Management was okay, we didn't really interact with management or our coworkers. Everyone just kind of kept to themselves and it just didn't seem very friendly.
Virtual Receptionist (Former Employee) – Chesapeake, VA – May 13, 2016
I love this company. They are all about their employees. They promote within the company, and it's laid back. The supervisors are very down to earth, and the job can be challenging but they encourage their employees, and train them to successfully maintain a professionalism that promotes how awesome the company really is.
Receptionist (Current Employee) – Chesapeake, VA – November 4, 2015
Map is a productive place to work with great co-workers. Also the ability to exceed and move up is very good. They make their employees feel like family with different events they have for us. Also they make you want to do the best job you can because of the rewards you are able to get.
Awards for good customer service.
Calls come in back to back, constantly taking calls.