Shift Supervisor (Former Employee) – Valencia, CA – April 20, 2017
I was very fortunate to be apart of Marie Callender's Restaurant & Bakery for six years. It was a fun upbeat working environment. I got to meet new customers everyday and being apart of management, i really learned a lot. It was unfortunate that the location i was at closed down due to the lease of the land, however i will never forget the memories, work ethic, & skills i acquired.
Steady paced environment that maintained effective personality
Food Runner (Former Employee) – San Juan Capistrano, CA – April 11, 2017
A typical day consisted of regulating a balanced table rotation, Delivery of constant exceptional customer service, tendering money at the cashier, promoting special items on the menu, getting to known customers on a first-name basis. The hardest part of the job was the holiday season where the store was constantly busy and had to be up to par with the current specials.
Hostess/Cashier/Server (Current Employee) – Ventura, CA – April 2, 2017
Don't work here; management sucks. Especially corporate, this company is going bankrupt and because of it the employees suffer. They have to cut back hours which makes it difficult to live life; especially when you're a full time student. They are somewhat flexible with hours, but be sure to know they'll schedule you on the days you're unavailable and have you off on the days you are available. The customers are old and rude with very little patience. This place is the worst and if you work here; get out while you can, and if you want to work here: don't.
Perkins/Marie Calanders has been around for many years and has high standards to hold up. They have systems in place and knowledgeable senior management. Great company to work for but know that nights, weekends and holidays are a must.
HOSTESS (Former Employee) – San Diego, CA – February 27, 2017
I usually only worked two or three days per week, and was forced to eventually get a second job at Chipotle because of the lack of work. I learned how to decorate and make various bakery items, deal with multiple stressed customers at once during Thanksgiving and Christmas, how to take to go orders versus print the receipt for a restaurant order, and communicate with management during confusing and stressful times. The most enjoyable part of the job was decorating pies and helping the servers, the hardest part was the amount of customers who were annoyed when we told them they had to wait for a table.
Hostess & Cashier (Former Employee) – Anaheim, CA – February 22, 2017
Depending where I was needed most I would sit small and large parties, run to go orders, or manage the bakery section. Managers were in and out of this location, which caused major problems in the work place.
Cashier/Customer Service (Current Employee) – Anaheim, CA – February 22, 2017
Management makes excuses.. went 2 months without being scheduled once. Managers excuse was that she was 'over staffed'. later I found out that later that week she hired for two positions I was very qualified to handle.
Great place to work and get experience with customer service.
Server (Former Employee) – West Covina, CA – January 30, 2017
Marie Callender's was a great place to get experience with customer service because you are always dealing with the needs of customers. I learned how to provide excellent customer service even when the customers were irate. The culture of Marie Callender's was very diverse which I loved. I love to work with different people so that i can see and learn about different things. The hardest part of the job was delivering efficient customer service when I had to rely on other people. For example, I f the food was taking too long because the cooks were behind, I had to find a way to keep the customer satisfied. The most enjoyable part of the job was being able to serve people and make them happy.
Bakery Cashier/Host/Server (Former Employee) – Ontario, CA – January 25, 2017
Marie Callender's is a very positive work experience that most people will be able to enjoy. With an emphasis on genuine service rather than the typical stuff, you have some leeway in how you communicate with customers. The most difficult, but at the same time most fun, part of working with this company is the Holiday rushes. You are required to work major holidays(Christmas, Easter, etc.), but with how busy these holidays are an 8-hour shift can sometimes feel like it passed by in 5 minutes.
It is a good job if you do not want to be there the rest of your life
Server (Former Employee) – Chico, CA – January 18, 2017
I enjoyed working there purely because of my co-workers. I did not enjoy the actual job or place itself. I had no sense of being taken care of and in the end they closed without telling anyone! Not cool
comparable to incessant, though familiar musical notes that does not end at the time ya thought it would
Bartender/Server (Former Employee) – Escondido, CA – December 9, 2016
exemplified almost daily were the manic lows and highs observable by staff and guests and even those phoning in for an order management was hot and cold and nobody was really on the same trajectory. complaints and requested materials were not provided, yet if one could approach all involved, and all visiting with a humor slightly sideways and a bit off putting, abandoning all major company guidelines of how to "present oneself as a Marie Callendars excellent repre..........etc etc....then it becomes a pleasantly lived moment.
entertainment while being compensated and pleasing guests hitherto many became regular visits
unreasonable confrontation, the need to illustrate divisions within the totem when there be no need