Patient Service Representative
PATIENT SERVICE REPRESENTATIVE (Former Employee) – Marietta, GA – November 9, 2014
A typical day at work required me to come in at 7:15 and start checking out patients. Around 12:30 is when i got a lunch break and i left around 4:15. In this position, I learned to check-in, check-out, schedule appointments, call center, switchboard, enter CPT and diagnosis codes, balance payments at the end of the day, responsible for closing the office, setting the alarm, making sure all cash money added up before leaving, greeting patients, and helping patients at the kiosk. I loved my co-workers. The hardest part of the job was the patient load with a short staff. also dealing with an unhappy patient while in the middle of a rush. The most enjoyable part of this job was helping the patients and seeing their faces when you have found an answer to their problem.
decent pay, co-workers, patients
always being short staffed