Terrible work conditions - proceed at your own risk.
Pros: great people below the management level, benefits are decent
Cons: horrible upper management, hostile work environment, overworked
With every professional experience there ups and downs. But my experience at Market America was filled with the latter, as was the case with many of my former colleagues. Within the walls of MA are some amazing people that work daily to make it a positive, successful business. Unfortunately the lack of competence on the part of the owners and the senior management not only ruin any chance this company has for success, but in many instances ends up chasing away talented, quality employees.
I spent several years with Market America and witnessed the good, bad and the ugly. In my professional opinion the company's founders, and to a lesser extent upper management, have no ethical or moral standards and regularly treat employees horribly. Frankly, this is the most unprofessional work environment I have EVER seen. Management will use scare tactics to motivate, and frequently send emails screaming in all caps. They've even resorted to calling employees names while using vulgar language. There are frequent screaming matches in the halls and behind closed doors. And employees are often walking on eggshells not knowing if they are going to be yelled at or even fired at a moments notice. There is no system in place to reward or commend employees for good work, which mostly goes unnoticed. In all, management justifies this internally saying this is how other businesses operate, but those of us that have corporate experience elsewhere know this is not the case.
As for business goals - there are none. You might be working on a project one minute, then get a call from management saying – more... you're doing it wrong and be told to start again from scratch. Management changes their mind every ten minutes. If you like unfinished projects and revolving doors, this is your place. The company is constantly operating from a deficit and working to make good on projects that were supposed to be finished days, months and weeks ago. And that's if you can see past the stack of projects that you haven't had the time to get to.
As a previous post has already mentioned - the majority of good reviews here are from distributors who are shielded from the antics in the corporate building. To them, life is wonderful at MA and the company's founders can do no wrong. But what they don't see are the large amounts of employees that have left the company in recent years because of the terrible work conditions, or those that have been let go for reasons that do not warrant being terminated. What's even more troubling is that most of the those employees have gone to other companies to be superstars.
The one positive about MA is the people you work beside in the trenches. They are some of the most inspiring and talented individuals you will ever meet. In my years at Market America I was blessed to work with some of the greatest friends of my life. They work extremely hard, are pushed to the limit on a daily basis, and for the most part never complain.
Should you choose to accept an offer an MA, do so at your own risk. Do your homework or you could find yourself dusting off your resume just weeks after starting. If someone had told me this ahead of time I'm not sure if I would have been able to believe it, even after seeing it. But this is no exaggeration. Proceed at your own risk. – less