Market Strategies International Employee Reviews

Found 49 reviews matching the search
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It was an easy job to do
Interviewer (Former Employee) –  North Little Rock, ARMay 17, 2017
It was an easy job to do.
The work environment was positive and professional.
The supervisors where understanding and was very respectful to everyone. And if you needed to take a day off they understood.
Pros
the job was east
Cons
there were no cons
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Productive and fun place to work
INTERVIEWER (Former Employee) –  North Little Rock, ARApril 19, 2017
Very great environment at market strategies international. the supervisors were very involved and made sure everything was going correctly, they graded us and it made sure we were on our toes with our work. The coworkers were also really nice.
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Telemarketing
Telemarketer (Former Employee) –  Little Rock, ARMarch 27, 2017
This was a telemarketing job. I learned how to get people to complete surveys over the phone, in a professional way. The management was good, and the workplace was fun.
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Inbound call center
outbound call agent (Former Employee) –  Nashville, TNJanuary 30, 2017
Typical day with Market Strategies was doing outbound calls to customers that did not want to be bothered with why they changed their wireless carriers from Singular wireless to other companies.
Pros
being able to get some surveys completed.
Cons
short hours, being threatened to be sued for calling the individuals numbers
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very boring
Research Interviewer (Former Employee) –  North Little Rock, ARDecember 12, 2016
Market strategies is a very boring environment. Not for younger people looking to succeed in life. its more of a job to just get started out of high school to obtain a work experience
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Great place
Research Analyst (Former Employee) –  Farmington Hills, MINovember 20, 2016
Excellent work environment. Great management. Willing to provide any/all accommodations for a productive and happy workplace.
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Motivated arena for research personnel
Coding and Verbatim Manager (Current Employee) –  North Little Rock, ARJuly 6, 2016
Market Strategies is a large company with offices across the states including and office in Canada as well as a local office of family type personnel performing dedicated tasks in research consultancy for various telecommunication clients. The co-workers are supportive of each others tasks and actively involved in the requirements to accomplish and meet client expectations. The most enjoyable part of the job is the family feel environment, where we work in concert to meet and exceed client goals and expectations. The hardest part of the job is the inconsistency in the workload and the ups and downs due to the ever evolving trends of technology.
Pros
Relaxed work setting
Cons
a decreasing volume of workload
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Disjointed with lack of leadership
Sr. Analyst (Current Employee) –  Livonia, MIMarch 14, 2016
I worked in the LS IG for this company. The leadership is very abrasive while also being dismissive of any opinions or new ideas. Most senior levels have worked at MSI for many, many years. While this can seem ideal at first, when coupled with a lack of flexibility and inability to accept new ways of doing things have made work very dissatisfying
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Good company to work for as far as a part time business
Research Interviewer (Current Employee) –  Nashville, TNJanuary 21, 2016
The job itself is fine other than the whole no phones out thing and the fact that everytime you leave out of a survey weather its to change to a different one or if your run out of samples (phone numbers to call) and someone has to refresh the survey it ALL counts against your offline time which is only 10-15 minutes during a 6 hr work day with a 30 & 15 minute breaks. But the worse thing about it is is that they will deduct that amount of time over from your paycheck which isnt right considering half of your offline time is spent waiting on the supervisors to do their job.
Pros
paid training, sit down job
Cons
slow paced
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No consistent schedule and horrible work environment
Research Interviewer (Former Employee) –  North Little Rock, ARJanuary 12, 2016
I did not like this company at all. The pay was pretty low to be continuously cursed and screamed at by contacted customers. It was very repetitive with nothing challenging. You read from a script, recorded answers that you read from a list to the customer, and that was it. There are no benefits for full-time employees, whatsoever.
Pros
Free Coffee
Cons
Short breaks, repetitive work days, horrible treatment by customers
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Good place to start a career -but a short term gig
Senior Analyst (Current Employee) –  Portland, ORJanuary 6, 2016
Good place to start your market research career but due to lack of advancement opportunities, this should be only a stepping stone to better things.

Very poor benefits
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I don't want to disclose my job requirments.
Transcriptionist and Research Interviewer (Current Employee) –  North Little Rock, ARNovember 11, 2015
Market Strategies has no job security. There is no ways to be promoted in this company. I would not recommend this job. This job is good for high school students just starting out.
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A great company with good management
Survey Checker (Current Employee) –  Nashville-Davidson, TNNovember 7, 2015
It is a good company. The work environment is friendly and professional. I enjoy working for the comapny. They have great management.
Pros
Great Management
Cons
Pay scale is low
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a fun place to work
Interviewer (Former Employee) –  Nashville, TNJuly 3, 2015
I loved this job experience and would not mind to do it again. It was the first interviewing job I've had only thing it needs is more hours for people to work
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n/a
Senior Market Research Analyst (Former Employee) –  Nashville, TNApril 15, 2015
• Conducted brand research, communications research, customer experience research, product development research, user experience research, and segmentation research
• Handled customer relations by solving complaints as they were presented
• Worked with frustrated customers while effectively and professionally handling difficult calls
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Phone Survey
Telephone Interviewer (Former Employee) –  Nashville, TNFebruary 11, 2015
Conducting surveys on the phone with customers about their bills such as gas,electricity,cable,water,etc. It wasnt always easy because not everybody likes to take long/short surveys over the phone.
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Work day
Interviewer (Former Employee) –  Nashville, TNOctober 8, 2014
A regular day would be to come in and find a computer and wait on calls to drop to give surveys and try and get as many completions as you can.
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productive workplace
Telephone Interviewer (Former Employee) –  TNSeptember 11, 2014
A typical day at work includes telephone interviewing. Making outbound calls only.
Pros
nice supervisors
Cons
short work days
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challenging,
Telephone Interviewer (Former Employee) –  Nashville-Davidson, TNAugust 11, 2014
complete surveys. how to complete surveys. management is nice, co-workers were nice, hardest part was completing surveys, most enjoyable was actually getting nice people to talk to.
Pros
long breaks
Cons
can become boring.
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Great for a first job
Research Interviewer (Former Employee) –  Little Rock, ARAugust 5, 2014
This was my first job and I really enjoyed myself. I only worked here for about 3 months before going to college out of state but it was a great work environment, especially for high school students looking for work.
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Overall rating

3.3
Based on 66 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
2.9
Job Security/Advancement
2.8
Management
3.0
Culture
3.2