Marketo Employee Reviews

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Culture of passive aggressive behavior with lack of direction.
Sr PM (Former Employee) –  Denver, CODecember 5, 2017
Employees leaving in droves after being there for only a few months. Recruiters promise tons of benefits and none end up being true. The San Mateo office is threatened by the new offices, and teams information hoard to the point you cannot do your job. Management is clueless and put in their senior roles only because they’ve been there the longest. Run far and fast.
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In transition
Senior Business Analyst (Current Employee) –  San Mateo, CADecember 3, 2017
Since they were bought out the turnover has been incredible, no knowledge of procedures and management is too weak to step on and recognize/resolve the gaps. Results in a "take that hill" mentality around there which is frustrating and disheartening for new employees.

They get fed a bill of goods about the great company, culture and future that they're buying into, but the reality is that it's quite the opposite and the holding company, Vista, is just propping this place up as fast as possible, posturing for a sale. New staff is just window dressing or staging artifacts to sell. Meanwhile benefits are being pared down, and I have serious doubts about that promised "bonus payout".

Very top heavy and hierarchical, with information about what impacts us kept very close to their vest, creating a culture of mistrust and anxiety. Not quite how it was advertised. Typical these days.
Pros
Some food, lot's of rah rah.
Cons
All optics, not much substance.
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Terrible company with horrible management
Senior Technical Project Manager (Current Employee) –  San Mateo, CANovember 20, 2017
This company is going downhill really really fast. All the management wants to do is get bought by somebody really soon. Everyone is super stressed, over worked and folks are leaving in drove.

If you are smart, just leave as quickly as possible.
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Growth, Fun, Challenge
ASC (Current Employee) –  Denver, COAugust 28, 2017
Overall, my time at Marketo has been wonderful. Exponential growth, great people, good pay, and the opportunity to contribute to projects/process. The progress can be taxing at times, but the result is very rewarding. I'm proud of what I have personally accomplished and grateful for the opportunity "to matter".

With a new executive leadership team and vision focused on the future, there is consistent change that stimulates newer employees, but seems to frustrate some long-term employees. Being the industry leader certainly helps.
Pros
industry leader, fair comp, fun culture, growth
Cons
uncertainty, stress of new vs old way of doing things
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Good Company
SENIOR IT ADMINISTRATOR (Current Employee) –  San Mateo, CAJuly 3, 2017
Great company to work at. Unfortunately it seems they are starting to move all key positions and staff to Denver (minimizing San Mateo branch). Would probably need to either move with the company or find another job elsewhere if you want to remain in the bay.
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a 10 year old start-up
Sr. Program Manager - Global Sales Enablement (Current Employee) –  San Mateo, CAMay 24, 2017
I normally have a 10-12 hour working day, and I have to commute ~1 hour each way. In addition much of my time is spent in meetings trying desperately to understand what is going on and what the direction of the company is. There has been a complete reshuffle of the entire eStaff in the past 6 months, with no signs of stopping.

This makes for a scary work environment
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Transition from Public to Private has been a little rough
Tech Lead, Elite Team (Current Employee) –  San Mateo, CAMay 20, 2017
The company has been really good to me. I hate giving it such a low rating, but this last year has been hard.

Essentially the San Mateo Headquarters are being left to dry up on the vine for the Support Organization. I need to move on.

The culture has changed as employee's have moved on and it my time to explore the market and see if there is another place for me to land.
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Work hard, Play hard
ASSOCIATE TECHNICAL SUPPORT ENGINEER (Current Employee) –  Atlanta, GAMay 13, 2017
The job itself is stressful, but the people are supportive and they reward hard work. They provide awards, company lunches, and outings. They do have a ping pong table.
Pros
free lunches, hard work rewarded
Cons
job is stressful
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Great
Contract Executive Assistant to SVP (Current Employee) –  San Mateo, CADecember 18, 2016
Great place to work at! Nice friendly environment, with catering and free food. People are very smart and friendly and easy to work with. Very flexible work life balance.
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No clear direction
Principal User Experience Designer (Former Employee) –  San Mateo, CAJuly 25, 2016
Too cowboy and too much personality versus professionalism. One day we were working on one thing and the next day a completely different direction.
Pros
Some great people
Cons
Some terrible, unprofessional folks
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Run fast and far
Customer Account Manager (Former Employee) –  San Mateo, CAJuly 23, 2016
Recruiters will over sell and over promise positions in order to get people in the door. You will learn very quickly whatever was said, is wrong. The management is horrible and the culture is even worse.

If you like to be treated like an adult, not the place for you. Everyone is micromanaged, there is no communication, expectations are not expressed and impossible to obtain (read: "you'll never make your OTE") and they DO NOT care if you have a family.
Pros
Decent Christmas Party?
Cons
Management, location, work life balance, comp plans
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Stunning place to work
Lead Program Manager (Current Employee) –  San Mateo, CAAugust 3, 2015
I have rarely heard of employers who take this good care of employees and I've never had the opportunity to work for one until now.

Marketo is staffed with bright, motivated people. Your teammates care about what they are doing and about you. Management needs to get things done and they push employees hard, but they also respect the need for private time and work/life balance. Compensation is excellent. Benefits are excellent. Perks are out of this world.

Marketo is a dream employer.
Pros
Salary, Bonus, Stock Plans, Lunches, Snacks, One Team, great customers
Cons
It is located in one of the priciest areas of the country.
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Not a good fit for remote workers
Project Manager (Former Employee) –  San MateoApril 5, 2015
Avoid Marketo like the plague if you are considering a remote position. Management is toxic and coworkers are uncommunicative.
Pros
Nothing
Cons
Toxic work environment and no sense of collaboration from team.
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Fast pace but fun environment.
SR. IT BUSINESS ANALYST - FINANCE (Former Employee) –  San Mateo, CAMarch 16, 2015
Everyone is a hard worker. The company is very fast pace but you don't get bored. Marketo know how to have fun also. I met some really great people there and I will miss them. Really enjoyed working there.
Pros
the People
Cons
unless you are exceptional - you do not receive instentives to stay.
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Fast paced and a good place to work
Learning Systems Architect (Current Employee) –  San Mateo, CAApril 17, 2014
Fast paced and results oriented work culture. Lots of experience people and managers work hard to accomplish goals. Can be stressful around the end of month/quarter. People word hard and play hard.
Pros
Food (lots!)
Cons
Can be stressful
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Open office environment. Management is very accessible
Sr. Staffing Consultant (Current Employee) –  San Mateo, CAApril 15, 2014
Marketo is a high growth company that provides a challenging work environment with many options for personal and professional growth
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Exciting and fast paced growing quickly
Technical Support Engineer (Former Employee) –  San Mateo, CAOctober 28, 2013
• Providing direct support to external customers by phone, electronically, and face-to-face
Pros
Always busy and new technology
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Overall rating

3.1
Based on 19 reviews
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