Assistant Manager/Customer Service (Former Employee) – New Jersey – February 20, 2017
I had a good experience at Marketstar in the beginning when company first started. After a while the pay structure began to change and i wasn't getting a high pay out anymore and the management changed and everything became more strict and less of a friendly place to work.
Account Manager (Former Employee) – Ogden, UT – February 19, 2017
I am a professional Sales Rep. and believed all companies had a moral compass. This company tries hard to paint a perfect picture. Vicious personalities hide behind titles in Sr Management roles and thin out employee ranks at will. Talent and performance is not a guarantee for job security. If customer contracts fail mgmt axes all sales staff while they keep their jobs. Be careful working here.
Always having to watch your back -Most unprofessional & bullying Sr Mgmnt I've worked under.
Retail Sales Representative (Verizon FiOS) (Former Employee) – Menifee, CA – December 21, 2016
I was a sales representative for Verizon FiOS as a third party vendor inside of a Verizon Wireless kiosk. This job required a lot of critical thinking and made me become extremely resourceful because ours was limited. Management were top performers and performance proof was the only way to get promoted. It was a challenging job because sometimes our equipment was faulty. I enjoyed the freedom of "owning the shift". Your managers were there to draw up the numbers and help you reach those numbers.
Sales training & education, skill-set development
Can be extremely difficult for new-hires, few employment benefits
Verizon Fios Sales Representative (Former Employee) – Fredericksburg, VA – September 1, 2016
This job consisted of me arriving to a Verizon wireless store to promote Verizon Fios to customers who came in for wireless needs. I learned how to push myself to meet my goals for the day. The management was okay. I was pretty much my own boss. the company I worked for was a third party company therefore I communicated with my boss through email a lot. I also was very well liked by the wireless team i worked beside.
interacting with people, promoting a great product, great incentives if sales were made.
Not having well communication with my boss other than email and occasional phone calls.
Inside Sales Representative (Former Employee) – Salt Lake City, UT – August 1, 2016
First thing to know about Marketstar is they are contractual, meaning they bring businesses in to conduct business for them. While this typically means there is always work, it also means the workforce is always at risk of the client pulling their contract and people losing their jobs. Unfortunately when this happens, management has a habit of hiring external candidates to fill the holes rather than hiring those that are being let go due to the client taking away their positions.
Managers "Pride" themselves on Marketstar being a "Family" company, but I've never seen something done by management to portray that. Each action they take is done specifically to better their personal standings and they don't care about their employees because there is always someone else looking for a job. They have zero interest in keeping people internal when positions are released.
Field Representative (Current Employee) – Texas – July 26, 2016
I have worked in the field with Marketstar for several years. Overall, I manage myself which has been good and bad. I like setting my schedule and managing my territory on my own, but it's difficult when there is little communication with anyone else that I am supposed to be working with. Management definitely needs to communicate more with the field.
I like the company overall, but it isn't stable work and there is no room for advancement for field employees.
A quality company that provides technical opportunities to learn new products and their benefits for customers. Each position with them has improved my understanding of something new. Management is always available to help. Co-workers we all get the same training and support each other well. There is no hard hart to these jobs. Most enjoyable is interacting with customers.
Fun Job but not the most secure place to work unless you are a higher up.
Pre-Sales Consultant (Former Employee) – South Jordan, UT – July 14, 2016
Typical days at work would very on where and what position you hold in the company as it supports may corporations. I learned a lot about the companies as I was hired by MarketStar but actually worked for the HP client. One of the best perks of the job was my co-workers as I met and worked with a lot of great people. The unfortunate is that you would see a lot of people come and go as is the way of things in call centers.
The hardest part of the job was dealing with unruly partners when they were upset but that comes with the job.
I really enjoyed learning the product, it is a great skill I look to continue with it.
Overall I really liked working there
Free lunches if you are on the sales floor, but not for support teams.
Operations Specialist (Former Employee) – Ogden, UT – July 12, 2016
Working with Marketstar was fun and it was more like family. They care about you as a person. You have some flexibility with the hours you work within reason. The management team makes sure you are informed of changes and how they will affect you. The executives all have open door policies and they make sure that you are welcome and they help out in any way that they can. They have groups within Marketstar to provide fun activities to thank the employees as well as get them out into the community to help others.
Product Specialist (Former Employee) – Lower Hudson Valley – May 23, 2016
Typical day would be driving around to around 6 stores. You needed to hit 30 stores a week. Lots of driving, lots of time spent in the car, you can basically make your own schedule. The job was very micromanaged, and they wanted specific data from each visit. We were grossly underpaid for what other reps were making with other companies, especially for living in the NY Metro Area. Management were robots, and most of my co-workers I got along with, even though we rarely saw each other. Hardest part of the job was getting to speak to all the reps you would visit. Sometimes they were preoccupied with customers or just didn't want to speak to you and it was obvious. Learning all the competitors devices and my own was great, because you could easily speak to the better products from the specs alone. If the job paid more, then it would have been ideal, because I love speaking to customers and helping them change their minds on buying something from me.
Work-Life balance, schedule, training reps, weekends off, free devices to use, phone reimbursement
Salary was less than desirable for what the job had begun, and too much micromanaging. Lots of wear and tear on your car and not compensated enough for it.