Sales Assistant (Former Employee), Leeds – May 20, 2013
Pros: probably ok if you ever get made permanent
Cons: payroll information can only be accessed via the internet
Whilst my immediate colleagues were very welcoming and very happy to pass on their knowledge to the new boy, I felt the management only saw me(and a number of other older temps) as mere dogsbodies and had no intention from the outset of keeping us on, irrespective of how well we had performed during our temporary contracts. Almost everybody at shop floor level seemed to be temporary! It was a very heirarchical environment where various managers seemed to be competing with each other, rather than working co-operatively for the benefit of the business. When I finished my contract I was not paid the statutory holiday pay I had accumulated during my time of employment as specified on page 17 of the employee handbook(and the law also !!!) I am currently engaged in recovering this which is made all the more difficult by the fact that payroll is handled centrally (by a company called Ceridian) for which there is no listed telephone number. I know others are similarly affected. This is the last thing I would have expected from a company which so openly brags about the benefits of being an employee.