A disillusioning experience
Customer assistant (Former Employee) – Reading, Broad st, – November 5, 2013
I have worked for M&S for 8 weeks as a Christmas Temp.
The pay and conditions are poor. Pay is £6.54. a hour. 30 minute break in 8 hours.
Felt pretty much like being back at school - you have your nose to the grindstone for every single moment of your working day.
The management are very poor indeed, they will hardly speak to the temps unless it is to tell you to do something.
The work is basic, unskilled and mind numbing ; i.e checking the expiry dates of mountains of frozen meat.
They didn't give me fleece to wear (they said they had none left as they were changing over the uniform shortly) so I provided my own (identical apart from their logo) they would not let me wear it, nor would they give me one. It was very cold. Eventually a colleague lent me one.
They asked me to work extra hours, but did not pay me for them - three weeks worth of extra hours. I would ask again and again. They still owe me 20 hours money.
They got my name wrong on my staff discount card and in all of my records.
My co-workers though, were lovely, and the only saving grace of this job, the worst I have ever had.
Horrible management, Incompetant payroll, mind numbing work