Interning with Marks and Spencer taught me a lot about behind the scenes and working in a show room. A lot of samples were always being brought back and sent out for magazines and a lot of their pieces were fashion pieces other companies saw as a competition. The bosses were fun and laid back, they have short friday.
Bra Fitter (Current Employee) – England – August 19, 2016
Going into work and seeing a happy customer is exactly what working retail and for M&S is all about. It's important to have a good work bond with your co-workers and management as customers like seeing a good supportive unit of staff when they enter a store.
Passed the online and in store interview, then offered hours too little to get by on. Tried to apply for two more positions in the following couple of weeks and was given the run around. For a job seeker ringing a 0845 number is a swindle! The outfit needs a reality check.
A wonderful school to learn management skills in retail.
Commercial Management trainee (Former Employee) – London – June 25, 2015
As a commercial managment trainee, I spent most of my time on the salesfloor, a tough experience that gives a good insight on how to operate a store. The integration was quite difficult, since I was a foreigner, and the relationship with my co-workers very distant. What I found most difficult to deal with was the "military" organization which didn't allow creativity nor initiative.
A wonderful school to learn management skills.
A strict organization that doesn't allow creativity nor initiative.
Duty Manager (Former Employee) – Hatfield, PA – June 12, 2015
A typical day at the Marks and Spencer, The Galleria is full of fun.
There is always so much to juggle.
I learnt about Health and Safety and the challenges of dealing with different people at work. I got along well with the store manager. I was helping the store excel and she would let me know countless times that she does not regret employing me.
The hardest part of the job was handling stock. It could take hours to get the shop tidy after stock has been received and where there is a stock overflow then the shop begins to burst at its seams and it is very challenging to keep it looking tidy and bright all day long.
The good part of the job was that my manager always identified me and pulled me out for training opportunities that presented themselves. She believed in me. I made things happen.
Sales Assistant Christmas temp (Former Employee) – Crystal Peaks – January 19, 2015
Lovely place to work. Just a shame it was a Christmas temp job and there where no vacancies in the department i wanted. The customers where nice too. I worked in the ladies section on GM. It was very busy over the Christmas period and they extended my contract in to the new year to cope with returns and the sale. The staff discount was very good and came in handy for presents.
sly comments made by other staff members, very patronizing
customer assistant (Former Employee) – handforth dean – December 24, 2014
Worked for Xmas temp (2014) at Handforth Dean; staff are very rude and made a lot of harsh comments making me feel useless and stupid ( I won't know everything straight away). Thrown in right at the deep end and expected to do everything right. Often found other employee's laughing and giggling to themselves at the mistakes I made. The two day training involved about 3 hours of watching DVD's about M and S and learning the money M and S makes and very basic till training. Only 6:70 an hour and very short breaks (had to rush my dinner and sometimes had no time to even eat it) got put on all the early shifts coming up to Christmas.
Would not recommend all the full time contracted staff think they are better than temp staff, very humiliating and belittling. most enjoyable part: being able to put smile on customers face.
applied and interview for customer assistant (Former Employee) – brother hood park peterborough – November 13, 2014
I applied for a customer service roll on line and got the interview. I passed my interview with no trouble. In the interview they told me i would be doing late's so from around 1-2pm to 9-10 pm. This was great as I told them I use 2 buses to travel to work. On my first day they changed my job roll to warehouse operations that was not the roll I applied or interviewed for and changed my hours to 6am- 2pm. on top of this you only get one brake every 8 hours and your working for 6:64 a hour. I told them I was unhappy with the changes and I cant work at 6 because the soonest I could get there is 7:25 using the soonest buses they let me work for the day and refused to change my shifts so I was forced to quit. To top it off they also refused to pay me for my first day. The ware house there is mind numbing and you feel your self getting dumber by the hour
free lunch toast big woop
one 30 min brake and changed job roll and shift times. and didn't pay
Various job skills required daily in a retail environment.
Store Operations Facilitator and Coach (Former Employee) – Chester, ENG – September 15, 2014
Carrying out daily health and safety procedures with key holder responsibilities. Ensuring store opening according to company and trading standards regulations. Booking in a variety of goods and commerce and selecting locations or relevant personal for processing. Public safety through the internal CCTV system. Extensive training was provided in all areas of business continuity, communication , health and safety and coaching requirements. Daily interaction with management enabled on the job training and personal skills development. An inner city store environment provided a wide selection of co workers, all of which had similar work ethics. Working with these staff was enjoyable and one of the better parts of the job. More challenging aspects of the role involved deliverance of technical procedures and processes in group training environments. Ensuring all members were of equal understanding of such technical areas of the job was difficult after being provided with ever shortening timelines. Staff development was critical and meeting required guidelines also provided self worth and a feeling of accomplishment on a daily basis. Working for Marks and Spencer has engraved a professional work ethic within and a high attention to detail is one of strongest qualities.
Cleaner (Current Employee) – Wood, SD – March 12, 2014
tropical day at work its like every day to do what i have to do and go home . i learned to be responsibility for what i do and to do it correctly my collages at work they are ok but i usually talk to Marks and Spencer staff. the hardest part f the work is that my supervisor is checking everything and everything has to be done before you finish, my the best days at work is just to enjoy that what i am doing and to be happy of my work.