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Marriott International, Inc.
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2,332 reviews

Marriott International, Inc. Employer Reviews

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Enjoyed working and meeting people.
Front Desk Clerk (Former Employee), Lexington, KYAugust 18, 2014
Pros: assisting others.
Cons: not enough hours.
Had great co-workers and teamawork. Enjoyed meeting different people and listening to their stories.
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Terrible pay, terrible boss, company doesn't follow it's "ethos."
Guest Service Representative (Current Employee), Des Moines, IAAugust 18, 2014
Pros: breakfast
Cons: everything else besides the amazing guests i met.
I have to say that I was very excited to begin working for the company, I had heard a lot of good and exciting news and thought it was the perfect place to take my experience. My boss was a liar, who didn't care about us as employees. Promises of advancement would later be met with "we will talk about this later" only to never be discussed or brought – more... up. I put in dedication, hard work, and a lot of extra effort to prove I was up to the task and it was all over looked with distrust and mismanagement. I decided to move on and I suggest you do the same. – less
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Productive and enjoyable work enviroment
Front Desk Clerk (Former Employee), Valdosta, GeorgiaAugust 18, 2014
Provided customer care delivering second-to-none service to our valued clients by checking guest in and out of hotel rooms in a professional and timely manner. Handled reservations in person and over the phone. Assisted guest with any and all issues that arose during their stay.
Highlights
• Set up interviews for new hires and placed uniform orders.
 – more... Used excel knowledge to generate weekly schedule for entire hotel staff. – less
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Loved the location
Car Parking Attendant (Former Employee), Richmond, VAAugust 18, 2014
Fast paced, which I enjoyed
How to prioritize
great co-workers
Leaving job
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Management
Server (Former Employee), Baltimore, MDAugust 17, 2014
Marriott is one of the best property in Hotel Service Worldwide.Here Growth is Very fast,Everyday you Get a Chanced to Learn Something.Everyone is friendly in this Company.Easy to Communicate With Anyone.
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ok
Housekeeping (Former Employee), Oakland, CAAugust 16, 2014
Pros: free lunch, 15 min brake free lunch
Cons: 30 min brake
nice place to work but they didn't always have things together for me to work when i got there
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nice place to work
Room Service Server (Former Employee), San Diego, CAAugust 16, 2014
a typical day would a very busy day..a lot of business so a lot of work,, the only thing would be nice to have more team members to give better and faster service .
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Job diversity
Maintenance/Engineer (Former Employee), Anchorage, AkAugust 15, 2014
Handled all aspects of hotel work. Maintained hotel HVAC, Plumbing and electrical
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Enjoyed working with children
Front Desk Assistant (Former Employee), Norcross, GAAugust 14, 2014
A typical day at work was making sure the chldren did their duties as well as homework and job planning. I learned how children think and what makes them react the way they do. The hardest part of the job was to watch the children deal with their personal problems. The most enjoyable part was going on outings with the children and watch their face light – more... up because they realize someone does care. – less
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Excellent Company
Food and Beverage Manager (Current Employee), Hollywood, FLAugust 14, 2014
Pros: benefits, growth potential
In my short time with Marriott, Inc, I've learned a tremendous amount. I learned this due to the unbelievable kindness and professionalism of the upper management staff. My F&B Director was very knowledgeable and helpful in assisting me with learning the ins and outs of the hotel industry. After working as a manger for 5 years at a free standing, family – more... owned restaurant, it was refreshing to learn a new system, a new side to the hospitality business. I learned how hotels operate and that, yes, I could survive and even excel in the hotel hospitality industry. The room for personal and professional growth totally outweighs that of the family owned restaurant where I knew I was going to go no higher than position held, Restaurant Manager. – less
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Great place to work
Housekeeper (Former Employee), Cleveland, OHAugust 13, 2014
I enjoyed working at the Marriott, in the laundry and housekeeping departments.
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A wonderful place to grow and learn about hospitality.
Front Desk Agent (Current Employee), New York, NYAugust 13, 2014
Pros: gift cards, benefits.
Cons: schedule.
A typical day at the the Fairfield Inn on Time Square involves working with the Fosse system, assisting our guests, (check them in and out, help plan their vacation or celebrations, and explain any questions they may have about their reservations and invoice.) I make sure the hotel runs smoothly, and I communicate strongly with the staff to help resolve – more... any conflicts that should arise. My responsibilities for the day also includes filing, accounting, and answering all correspondence.

At the Fairfield Inn I learned a lot about hospitality and the FOSSE system. I also learned how to be more organized since I am dealing with about 60 new guests a day, It's important that I maintain ongoing communication with them to make sure they are having a great time.

The Management at Fairfield Inn is strong, but it is also change's consistently. My co-workers comes from all walks of life, they all have very different personalties. It is an absolute pleasure however, to learn how to work, and be productive with all types of personalties. We all bring something unique to the front desk.

The hardest part of the job to me is the schedule. Every week we get a new schedule. It's hard to make plans in your personal life when you do not know what day or time you will be working the following week. It is also hard for me to complete my last semester of college.

The most enjoyable part of my job is I get to meet people from all over the world. I get to help them enjoy New York and have a wonderful time! I also enjoy office work, I feel like it sharpens my mind to become an efficient well organized individual. – less
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Great Cpmpany to work for.
Front Desk Agent (Current Employee), Winchester, VAAugust 13, 2014
Pros: employee discount
Cons: only one break per day
Great work place,very fun and family orientated.By working at Marriot I have Learned that you can not make everyone happy its best to do your job and stay out of all the drama that comes along with this Job.
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N/A
Chief Engineer (Current Employee), Atlanta, GAAugust 12, 2014
Great place to work
Nothing but the highest regards for all the hard work they do.
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Too many expectations and lots of work for very little pay
Front Desk Clerk/Customer Service Representative (Former Employee), Fremont, CAAugust 12, 2014
Pros: good environment and location.
Cons: not enough pay
I did a lot of managements paperwork and reports every day at work. Couldn't accept the Operations Manager positions/Front Desk Manager position due to maternity/family leave. Always a busy day, worked 40 hours a week and always looked forward to work thanks to a good work environment and good people. Loved my coworkers. Loved meeting new people everyday – more... from different states and countries. – less
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Scheduling
Reservation Center Customer Service Representative (Former Employee), Solon, OHAugust 12, 2014
Call Center
-Scheduling
-Dispatching
-Cancellations

Multi tasking
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Good hotel management company
Employee (Former Employee), United StatesAugust 12, 2014
Great variety of locations and opportunities for those willing to learn and be flexible.
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Flexible work hours were a great benefit
Senior Technical Analyst (Former Employee), Bethesda, MDAugust 12, 2014
The job was never boring.
There was something new to work on each day
My co-workers were great to work with.
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Great learning opprotunities, mgt willing to work with school.
CUSTOMER SERVICE REPRESENTIVE (Former Employee), Rogers, ARAugust 11, 2014
Pros: expanding language abilities, enforcing policies.
Handling confidential information was the norm on a daily basis. I made reservations, had dealings with corporate, and our management company a few times a week. We had many guests from the Middle East so my Arabic language skills were exercised almost daily. Management came to rely on me to interpret on their behalf to Spanish speaking house keepers. – more... Organization was an essential aspect to the job. Keeping track of billing cycles (when particular long term guests are billed), credit card authorizations, and other information that could be required at last minute notice was of utmost importance. I was often left unsupervised for extended periods of time during both day and night. Being knowledgeable of company policies, self relient, trustworthy, and responsible were necessary. – less
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Marriott gave me the first opportunity to work in a contract food service.
Food Service Manager-Health Care Division (Former Employee), Kansas City areaAugust 11, 2014
Marriott/Saga gave me the opportunity to work in a contract food environment. I was employed in a Health Care setting. There was a learning curve for me to deal with special diets, patient needs and cycle menus. I managed a hospital cafeteria but responsibilities included tray line management and diet office supervision.
I enjoyed interacting with staff – more... and visitors, while nurses tended to be a difficult group to please, I respected their job and the stresses that they were under.
I learned a lot about management, budgeting, computerization which was just coming into vogue at that point. It was a period of transition in the industry which sparked my interest in the contract food industry and the possibilities that it could hold. – less

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About Marriott International, Inc.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate – Read more

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