A wonderful place to grow and learn about hospitality.
Pros: gift cards, benefits.
A typical day at the the Fairfield Inn on Time Square involves working with the Fosse system, assisting our guests, (check them in and out, help plan their vacation or celebrations, and explain any questions they may have about their reservations and invoice.) I make sure the hotel runs smoothly, and I communicate strongly with the staff to help resolve – more... any conflicts that should arise. My responsibilities for the day also includes filing, accounting, and answering all correspondence.
At the Fairfield Inn I learned a lot about hospitality and the FOSSE system. I also learned how to be more organized since I am dealing with about 60 new guests a day, It's important that I maintain ongoing communication with them to make sure they are having a great time.
The Management at Fairfield Inn is strong, but it is also change's consistently. My co-workers comes from all walks of life, they all have very different personalties. It is an absolute pleasure however, to learn how to work, and be productive with all types of personalties. We all bring something unique to the front desk.
The hardest part of the job to me is the schedule. Every week we get a new schedule. It's hard to make plans in your personal life when you do not know what day or time you will be working the following week. It is also hard for me to complete my last semester of college.
The most enjoyable part of my job is I get to meet people from all over the world. I get to help them enjoy New York and have a wonderful time! I also enjoy office work, I feel like it sharpens my mind to become an efficient well organized individual. – less