Pros: employee rates, employee benefits
Cons: company support for life balance/hourly pay/ job security
typical day- arrive to work, clock in for schedule shifts, open area (entire Bistro/Bar/Kitchen/Starbucks) fully stock bar/fridge, turn on ovens, Set up tables/bars, count drawer, take orders/wait on customers, Use Micros system to maintain checks of guests, make/serve drinks, make/serve dinners, clean glasses, clean dishes, return dishes, return glasses, clean up tables, take/make/deliver to-go orders, count down drawer/ daily credit/cash report, make Daily Credit-Card drop, make Daily Cash drop, Clean area of any food, dust, or disposable materials, sweep/mop FOH and BOH stock for next shift, switch over each fridge, clean Starbucks machine/check espresso beans, set-up bar for morning shift, fill out daily food logs, daily refrigerator logs, do weekly inventory logs, drop Cash/Credit drops, return keys, clock out for scheduled shift.
Management/Co-workers could have been more helpful through-out shift when guests would arrive in groups and wait times exceeded 10 min
Best part of my work was communicating to the different people who came to the hotel and being able to make a positive impact on their lives and experience with the Marriott
Hardest part of my work was working so hard and many hours for so little appreciation from the company/coworkers/management