Call Center Sales Associate (Former Employee) – Orlando, FL – February 2, 2016
While the atmosphere is entertaining and fun filled, it is not professional and neither is management. Also, with any sales atmosphere you must be prepared to find another job because your income then depends on you selling and not your skillsets. CoWorkers however, are phenomenal. And if you can work under Stephen Woolf that is great !
I could not have asked for a better company to have worked for. I worked with a great team of leaders and peers and had wonderful benefits. I would recommend Marriott as an employer to anyone who was interested in hospitality or contracts.
Rewards Rep (Former Employee) – Salt Lake City, UT – July 31, 2016
I loved this job. Management, the co-workers. Everything was amazing. Marriott really knows how to treat their employees. They have a little cafeteria that you can buy food if you forgot to pack a lunch and they also have a gym.
Marketing Manager (Former Employee) – Palm Desert, CA – May 7, 2016
Worked 6 hour shifts I learned that I cannot be too forward with guests, or they would not proceed. Management was very helpful with meetings, and roll play. Co-workers were OK. Hardest part of job was getting NOs all day. The most enjoyable part of the day was getting a YES
Each day was different, because my job was dealing with people over the phone, which is unpredictable. I learned the art of persuasion with people over the phone which helped me more with face to face interactions. The management team was good, and my co-workers were very helpful with anything that was needed. The hardes part of the job was dealing with customers over the phone, but the most enjoyable part of the job was helping people have a chance to enjoy a vacation of a lifetime.
helping customers, team work, learning persuasion over the phone, great hotel discounts
short breaks, dealing with rude people everyday, lack of benefits
Loved working with co-workers and those others in different depts / branches of the company but Management style is not quite as great as it once was as they have brought the overall 'moral' down for most of the associates working there - especially those who have been there for many years & seen / feel the change of moral drop from 'high' to a very disappointing 'low'.
Marriott is a great company. The leadership team truly care about the employees and assist in any career goals and development you may need. Team Culture at Marriott is another part i enjoy at this company.
Great benefits but hard to advance professionally.
Business Support Specialist (Current Employee) – Salt Lake City, UT – April 6, 2013
This company offers a large number of jobs but very few careers. The benefits are great and the company tries hard to create a fun work environment. Unfortunately this company does not put any weight on the fact that you have earned a degree.
Guest Relations Coordinator (Former Employee) – Fort Lauderdale, FL – January 15, 2015
This position at Marriott is customer service based. Through professional persuasion, procure qualified prospective purchaser to attend a sales presentation of the Marriott's BeachPlace Towers Vacation Club. Coordinate appointments and arrivals with the sales gallery and facilitate a smooth and effective marketing process. Confirmed guest reservation's three weeks prior to guest arrival and greeted guest upon arrival with Welcome Package and gift. Ensured guest understanding of the details of participation for vacation package personal preview tour for the Marriott's BeachPlace Towers Vacation Club. Provide information and when necessary provide concierge services to package guests and owners during their guests stay prior to and after personal preview tour. Handled all guest questions, problems and complaints as they relate to MVCI programs. Qualify prospects according to details of participation of any given program. Provided creative suggestions for new programs or improvements to the current marketing programs in order to maximize efficiency in sales and guest/owner programs. Timely and accurately submitted individual reports, forms, contact sheets, time sheets and welcome packages to Marketing Manager. Exceeded minimum productivity standards as required in the Marketing Coordinators Compensation Plan.