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Marriott Vacation Worldwide
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46 reviews

Marriott Vacation Worldwide Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
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Interestingly Challenging
Marketing Executive (Current Employee), Singer Island, FLApril 18, 2014
Pros: healthcare, beautiful office view
Cons: odd hours
A typical day at work is spent on the phone building relationships with owners and guests. The ultimate goal in my position is to book them on a timeshare presentation as that is how the company promotes brand awareness. Management uses interesting tactics to keep team members work hard. The group is supposed to work together as a team, but the position – more... is based on individual numbers and goals to meet so realistically, it is not a team environment. The most difficult part of this position is ensuring that the owner/guest you book on a presentation actually shows up, as you are held accountable for that. The most enjoyable aspect of the position is building lasting relationships with the guests you speak with. – less
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fast-paced call center that encourages outstanding performance
TELEMARKETER (Former Employee), Orlando, FLApril 14, 2014
at Marriott I learned thee importance of relating to customers & meeting their needs.
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Competitive and fun
Marketing Executive (Former Employee), Hilton Head Island, SCJanuary 21, 2014
Pros: incentives
Cons: inner-office politics
The day started with a "pep talk" and then a last rush of calling guests that were on vacation so were rarely in their rooms and then rushing off to meet with those vacationers in order to convince them to sit through a sales presentation for incentives. The great thing about this was that as Marriott employees we could also enjoy the perks of eating – more... at the best restaurants on and around our area. – less
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I love marriott
Vacation Coordinator (Former Employee), orlando, floridaJanuary 16, 2014
I loved my time while I was at marriott. It is a great company to work for.
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Regional Marketing Manager (Former Employee), Santa Ana, CADecember 4, 2013
Great benefits and a good company to work for. Marketing team is very small and can be over stressed with work. Mostly direct mail as marketing.
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Ok for quick job and quick cash if needed
Outbound Sales Representative (Former Employee), Orlando, FLNovember 2, 2013
Typical Cold Call Sales Call Center...Fast Paced, easy cash.
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Provides great working environment
Sr Admin Asst.to Sr VP Resort Development (Former Employee), Orlando, FLOctober 28, 2013
Pros: working as a team
supportive and caring management, dedicated professionals, highest level of care and concern for guests, as well as associates.
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Marriott
Team Leader of Data Entry (Former Employee), Las Vegas, NVSeptember 21, 2013
Pros: good hotel discount
Cons: pay
The pay wasn't the greatest, but I loved working there. The management team was wonderful. There understanding that you have a home life. They believed in the people on the front line and gave them alot of pull.
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Marriott Beach Place Vacation Club was and exciting place to work. This hotel was located accross from the beach. Great working environment
Marketing Coordinator (Former Employee), Fort Lauderdale, FLSeptember 18, 2013
Pros: excellent benefits and supportive team members and managers.
Cons: worked every weekend.
Through professional persuasion, procure qualified prospective purchaser
to attend a sales presentation of the Marriott's BeachPlace Towers
Vacation Club. Coordinate appointments and arrivals with the sales
gallery and facilitate a smooth and effective marketing process.
Confirmed guest reservation's three weeks prior to guest arrival and
greeted guest – more... upon arrival with Welcome Package and gift. Ensured guest
understanding of the details of participation for vacation package
personal preview tour for the Marriott's BeachPlace Towers Vacation Club.
Provide information and when necessary provide concierge services to
package guests and owners during their guests stay prior to and after
personal preview tour. Handled all guest questions, problems and
complaints as they relate to MVCI programs. Qualify prospects according
to details of participation of any given program. Provided creative
suggestions for new programs or improvements to the current marketing
programs in order to maximize efficiency in sales and guest/owner
programs.
Timely and accurately submitted individual reports, forms, contact
sheets, time sheets and welcome packages to Marketing Manager. Exceeded
minimum productivity standards as required in the Marketing Coordinators
Compensation Plan.
•Assisted team in reaching goal for the MVCI December 2008 Owner's Event,
$128,300 in volume, $7,547 VPG and 35% in closing. Putting Marriott
BeachPlace Towers at record goal for that event.
•Improved the Welcome Package Gift that guest would receive upon arrival.
This greatly impacted the guests one on one welcome and improved the
relationships between the marketing coordinator, sales executives,
concierge, owners and guests.
•Provided concierge services to 65 to 100+ guest and owner per period.
This personal one on one contact, prior to arrival and upon check-in,
increased concierge business and closing percentages.
•Creatively and consistently delivered superior guest service to MVCI
guest and owners, producing a quality product in the form of the
ultimate guest experience. With respect, consideration, warmth,
friendliness and a smile, superseded the guest's expectations of their
dream vacations.
•Created and built new business partnerships and networks by actively
being involved with the Gold Coast Concierge Association and The Service
Ambassador as a result greatly impacting the closing percentages. – less
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Pleasure working for Network Team
Contractor (Former Employee), Lakeland, FLAugust 5, 2013
Pros: family oriented company which made it easy for families with two working parents.
Cons: contract was cut short due to needs of the business.
The hardest part of this job was the time it had taken to access rights to the systems that I needed to have access to do the job. Typical work day was focused on monitoring and network repair, management was a pleasure, co-workers were extremely knowledgable and eager to assist.
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Excellent Introduction into the Travel and Tourism Industry
Vacation Ownership Advisor (Former Employee), Salt Lake City, UTJuly 31, 2013
Pros: great training; accomodations aren't a problem; discounted stays in hotels
Cons: repetitive; at times like stepford wives
Marriott provides excellent training for incoming employees with mentoring given by senior associates. All resources are provided for success and generally everyone there is wonderful to work with. The call center environment can be a bit tedious for some, but Marriott provides ways to break the monotony.
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marketing
In House Marketing Executive (Former Employee), orlando, flJuly 29, 2013
Pros: pay
Cons: management
fun and exciting
lots of skills
ok but rude at times not motivating
great people
cold calls
pay was fabulous
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Overall Good Company to Work For
Marketing Coordinator/Lead Tour Desk Specialist (Former Employee), Las Vegas, NVJuly 15, 2013
Fast-paced work environment. This resort being a timeshare hotel can lead to some fairly stressful work conditions (hotel issues combined with sales issues - marketing quotas), but generally a nice group of people to work with.
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17 years and still going strong.
Financial Services/Customer Service Manager (Current Employee), Lakeland, FLJuly 9, 2013
Many growth opportunities and room to advance in many job functions. Great benifits and job security. Atmoshere is drama free and managment is sometimes stern but fair.
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I enjoyed working at Marriott Vacation Club!
Sales Associate (Former Employee), Orlando, FLJune 30, 2013
Pros: positive work environment
Cons: pay, hours
Everyone is more like a family rather than co-workers. If the pay and hours had been better, I probably never would have left!

I miss my Marriott family.
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Productive
Lead Vacation Planning Rep/Owner Referral Spec. (Former Employee), Orlando, FLJune 26, 2013
Energetic, upbeat and live atmosphere. Enjoyed motivating others and enjoyed the incentives that come with them
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Productive & fun workplace
Customer Advocacy Supervisor (Former Employee), Santa Ana, CAJune 18, 2013
Structured company with excellent values and appreciation for its employees.
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Marriott is the best workplace
Human Resources Commission Supervisor (Former Employee), Orlando, FloridaJune 11, 2013
The best part of working with MVCI was the company. A happy employee is a happy customer. The company was employee focused and ensured we were happy.

There was nothing hard about MVCI except leaving.
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This is a great company to be a part of.
VOA (Former Employee), Salt Lake City UTJune 6, 2013
Pros: great benefits, pay and job advancement
Cons: far drive to get to the location.
I loved working for Marriott Vacation Club. I truly miss the position I held. I miss the timeshare owners and all the friends I made. It was hard to have to take the pay cut.
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Interesting internship
Customer Service Intern (Former Employee), Hilton Head Island, SCJune 4, 2013
Interesting internship. Learned how to work with management and customers.

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