This position at Marriott is customer service based. Through professional persuasion, procure qualified prospective purchaser to attend a sales presentation of the Marriott's BeachPlace Towers Vacation Club. Coordinate appointments and arrivals with the sales gallery and facilitate a smooth and effective marketing process. Confirmed guest reservation's three weeks prior to guest arrival and greeted guest upon arrival with Welcome Package and gift. Ensured guest understanding of the details of participation for vacation package personal preview tour for the Marriott's BeachPlace Towers Vacation Club. Provide information and when necessary provide concierge services to package guests and owners during their guests stay prior to and after personal preview tour. Handled all guest questions, problems and complaints as they relate to MVCI programs. Qualify prospects according to details of participation of any given program. Provided creative suggestions for new programs or improvements to the current marketing programs in order to maximize efficiency in sales and guest/owner programs. Timely and accurately submitted individual reports, forms, contact sheets, time sheets and welcome packages to Marketing Manager. Exceeded
minimum productivity standards as required in the Marketing Coordinators Compensation Plan.