Guest Service Representative (Former Employee) – Ashburn, VA – September 4, 2014
As a customer service representative in the hospitality industry, the hardest part about this job was maintaining and friendly and welcoming attitude in the face of rude and entitled people. However, the days of dealing with those types of people were few and far between and all the other friendly and gracious faces you see make you forget all the bad ones.
During the typical busy season, you can expect to be very busy answering non-stop phone calls while maintaining the highest level of courtesy and professionalism to your guests in your lobby, all while maintaining a busy shuttle schedule and other modes of guest transportation.
My coworkers at this hotel felt like family members. Everyone has a team-oriented attitude and always works hard to support each other.
The management team at this hotel is absolutely superb. They are friendly, supportive, and understanding. They work extremely hard to get you up to speed on your direct job tasks so that you feel confident about the work you do. If your desire is to work your way up the corporate ladder, they work very hard to teach you additional things you need to know in order to succeed. I never felt as though I was "beneath" any of the management and always knew if I needed a tough question answered, they were no further away than a phone call.
In addition to being supportive at work, management cares about your personal life too; they work hard to help you balance your professional and personal time.
If I hadn't had to leave the state due to personal reasons, I'd still be working there.
Management, big hotel/travel discounts, great health, dental, and vision insurance
The work has a good program of training, which guide me thru the whole kitchen process, including sales and elaboration of the products. The coworkers are well prepared although no all of them work as team workers.
House Keeping (Current Employee) – Baltimore, MD – December 1, 2016
I only been working for this company for a couple months but it is very professional and exciting company to work for. I would recommend this company to anyone willing to work in the housekeeping field.
Front Desk Night Auditor (Current Employee) – Houston, TX – December 1, 2016
Marriott International –Front Desk Night Auditor Houston, TX • Responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. • Responsible for the overall operations and appearance of the front desk of the hotel. • Perform front desk and accounting duties, along with setting alarm clocks for our guest. • Communicated effectively both orally and in writing to management and front desk staff. • Fulfill all guest needs by putting in ticket request and following up, and confirming with that department.
Kitchen Attendant (Current Employee) – Kansas City, MO – November 30, 2016
Daily task was I prepped breakfast every morning, I learned how to cook in a timely manner I was taught how to be part of a real team and also learned how to inspect rooms when I also did housekeeping I learned to be well rounded in a work environment. The management was beyond amazing they made work more than work it was always fun and up beat. Hardest part of the job I wouldn't say there was a hard part I enjoyed everything about it. Everything was enjoyable about that company.
Guest Service Agent (Former Employee) – Mount Arlington, NJ – November 30, 2016
I worked in customer service with face to face customer contact and also by phone. I greeted people as they checked in and answered any concerns they may have had. I learned how to problem solve and make sure all the customers needs were met. I worked closely with management and co-workers to make sure all work was done in a timely matter. The hardest part of the job was not being able to accommodate the needs of everyone, so I would go out of my way to make phone calls and suggestions to help them find another place when we were completely booked. I enjoyed when people asked my advice to someplace to eat or hangout and I would refer them to some of my favorite places to go.
Line Cook (Current Employee) – Tucson, AZ – November 30, 2016
A typical day at this Marriott would entail knowledge of the menu and recipes, basic knife skills, and safety and sanitation skills. I learned how to better manage my time and keep my prep organized to fully maximize my production for the work day. Management was very understanding of my schedule while I was in school and they did their best to help me learn and improve my skills. My coworkers are team players who look out for one another. The hardest part of this job is keeping a high standard for our food, even when it is extremely busy. The most enjoyable part of this job is the opportunities to learn and grow as a cook.
Housekeeping (Former Employee) – Lehi, UT – November 29, 2016
The team work was what the whole hotel ran off of. we all had our parts and jobs to maintain and keep the building in tip top shape. I learned that you must pull your own weight but at the end of the day it took a real team to accomplish great tasks.
Culinaryily superb opportunity if you can handle massive stress 10 - 12 hrs. a day
Cook II (Former Employee) – Des Moines, IA – November 28, 2016
This particular Marriott provides an excellent opportunity for self-teaching. Lots of multi-tasking and "figure-it-out" style of training method. Plenty of hours available and excellent product to work with. Wonderful environment in which to improve one's stress-management capabilities.
Pool Attendant/Starbucks Barista (Former Employee) – Redondo Beach, CA – November 28, 2016
i will especially miss working for the Marriott. This was such a blessing when i first got this job opportunity because i was so nervous and did not know for sure i would get the job. And it turnd out to be great!