Front Desk Associate (Current Employee) – Maryland – July 25, 2017
Great experieProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.nce.
Great job, lack of stability and trust in management
Front Desk Receptionist/Night Auditor (Former Employee) – Woodbridge, VA – July 24, 2017
I had a great experience with all the guests that came and stayed. I learned quickly how to run the software and how to make my job more efficient. There wasn't really room to grow however, and the demand and randomness of the scheduling became an issue.
Productive and fast paced environment with guest from all over the United States and different countries.
Concierge Lounge Attendant (Current Employee) – Linthicum Heights, MD 21090 – July 23, 2017
Breakfast, appetizers and drinks served to Elite members on a daily basis six days a week. This is set up by a friendly and enegetic attendant. The staff if eagerly available to assist the guest in whatever they may need and want.
Free meals for employee and other great benefits.
Hourly wages need to increase with greater advancements for employees within the property
More productive and you can learn more on the job.
UTILITY ENGINEER (Former Employee) – Oakland, CA – July 22, 2017
It is stressful to work in Marriott Hotel, since there are so many guest who are demanding and since the area is too big with 24 floors. But, the Supervisors are good to handle their job and we have a team player worker to work with.
Free lunch and snacks, discount to any Marriott Hotel in the world
Banquet Set Up/ Server (Former Employee) – Atlanta, GA – July 22, 2017
Room coordinator, set up tables for banquets for up to 1000 or more guests, stock service area with supplies, greet and escort guest to assigned seats, clean and reorganize banquet room for next event. As a doorman, my job was to assist all vehicles pulling onto the ramp, luggage assistants, cab service, valet cars, etc. What Ever When Ever As an Ambassador, my job was to assist any guest with anything, room service, shoes shine, laundry service, toiletries, directions around the area, coffee complimentary service, luggage storage etc....
Senior Manager - New Product Delivery (Former Employee) – Orlando, FL – July 22, 2017
Marriott Vacation Club International is the best company to work for. Mr. Marriott taught us his most famous phrase "take care of your employees and they will take care of the customers" and he truly stands by it.
Housekeeper (Former Employee) – Monroeville, PA – July 21, 2017
When I worked for securitas I didn't really have to do much. I monitored the lobby kept it very neat and clean. I buzzed people in and out of the building and kept note as far as what went on and what I did for the day
Dishwasher (Former Employee) – Bloomington, MN – July 21, 2017
Though the manager did not display a level headedness in situations of crisis, and communication with other employees became a factor, my overall experience was a positive one. I liked my coworkers and my position.
Front Desk Manager (Former Employee) – Hilton Head Island, SC – July 21, 2017
Overall MVW is an amazing hospitality company to work for. Ver different from the traditional hotel setting as you work with owners and families. Lots of room for growth if you can prove yourself early in your career.
Relocation, Management Development Program, 40 hour work week
Night Auditor/Front Desk Agent (Current Employee) – College Park, GA – July 21, 2017
Every co-workers greets you,smiles and makes you feel like you want to be there. The training was very great and effective. One thing I would say about the training is that, its a bit difficult when more than one person is training you and telling you multiple different things and everyone isn't on one accord. The guest were my most enjoyable part of the job.
Guest Service Representative (Current Employee) – Phoenix, AZ – July 20, 2017
As a part of my job i was involved with resolving conflicts and making the stay exceptional for our guests. I was able to connect with a guest and create memories with families and business travelers. To assist me with better experience for our guest, i required to have training on FOSSE system.
Moreover, i got opportunity to explore other departments and work as a team to create strong connection between team members.