FRONT DESK ASSOCIATE/SALES (Current Employee) – Murray KY – June 25, 2017
I love working for Marriott. They are very loyal to their employees and do what they can to ensure jobs as long term career building jobs. If you can stick through the stress of management then it's worth it....
I enjoyed working with some of my colleagues at Marriott, but the middle and upper management is frustrating and the culture of CYA is not healthy for collaboration in my opinion. Long-term employees are frustrated by being stuck without opportunities for advancement, regardless of their current level of seniority.
I really liked do the breakfast i enjoyed talking to the guest
Breakfast Attendant (Former Employee) – Pittsburgh, PA – June 23, 2017
I had a good time meeting new people and the guest for the most part were over friendly. But some of the staff there werent so friendly,they shouldnt been in there postion.I got fired over one complaint;. I would have there 2 yrs. that wads really missed up because only one complaint in 2yrs. I think that is dam good for me.
best place i liked to work at
Some people of the staff shoudnt have been there but now they are gone
Cook (Former Employee) – Dana Point, CA – June 23, 2017
If you are considering going for a cook position, rethink it. I started off working 4pm-12:30am. I asked for earlier schedules since I was going to school in Pomona, however I never got it. I never got benefits even though I was full time. The employees are excellent, however.
Night Audit/Guest Service Representative (Former Employee) – Normal, IL – June 22, 2017
The Marriott is an awesome place to work, in regards to gaining professional development this is the company you want to work. During my time at the Marriott I not only gained excellent customer service skills I also was able to gain hands on networking training on building my network as a professional.
Night Auditor (Current Employee) – Pasadena, CA – June 22, 2017
Check figures, posting, and documents for accuracy. Record, store, access, and analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare and audit, maintain, and distribute statistical, financial, accounting, auditing, payroll reports and tables. Audit and reconcile all revenue postings.
A typical day at work is busy. You have to make sure the room is set, the customer is satisfied that they have the things they need as well as other things for there event to be successful. I've learned a few things at while working in my department as well, things such as bar tending as well as serving a party and setting a buffet etc... The most enjoyable part of my job is when i see the satisfaction that the clients have after the event was successful and knowing that i was apart of the team that put that satisfaction in them is what i enjoy the most.
Front Desk/Night Auditor (Former Employee) – The Woodlands, TX – June 22, 2017
Their policies in regard to serving the customer are in stark conflict with their actual practice. There is a lot of confusion when serving guests, they constantly overbook and when a guest shows up after having made a reservation and there are no rooms available (or a type they didn't request) they are basically out of luck and on their own.
Night shift afforded a lot of down time for study and job seeking
Housekeeper (Former Employee) – Andover, MA – June 22, 2017
A typical day at work was cleaning rooms. I learned how working at a hotel was like and how difficult customers can be. The hardest part of my job was making sure the rooms pass inspection and that I cleaned it properly.
Customer Service Representative (Former Employee) – Bloomington, IN – June 21, 2017
In addition to customer service representative, I was expected to do duties far beyond my job requirements (facilitate the entire breakfast, clean it up, do dishes for around 3 hours, all while simultaneously expected to be monitoring the front desk). The women were rude and would sabotage you out of jealousy of physical appearance. No room for upwards mobility and was not paid justly.
This job requires you be be on your toes. You have to be quick, thorough, and always aware of your attitude.Management could be better. Sometimes the communication with management is not there and the employee gets blamed for mistakes. It's not fair, but it happens. I will say when when the vibe is positive, the workplace is a wonderful place to be in. The culture reflects the positive atmosphere and with that the guest are happy. The guest are what makes the job worth it coming to. There are some pretty awesome people that come and visit.