Marshalls
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Management
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99 reviews

Marshalls Employer Reviews

Compensation/Benefits
Management
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Productive workplace but management wasn't so great
Sales Associate (Former Employee), Fort Lauderdale, FL –
Pros: the team work of everyone in the store
Cons: hours, unorganized superiors
Co workers were very friendly the managers were not so organized but they made up for it with their hard work.
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Stressful and Fun
Customer Services Representative (Former Employee), Hollywood, FL –
My typical day at work involes me setting up the cashiers and making sure they have enough change. Then dealing with any returns or exchanges that the customers have. I learned the true meaning of customer service because i dealt with a different variety of people. The managers were friendly and they made sure that everyone completed their job task. – more...  Some co-workers were anti-social and others were easy going. The hardest hard of my job was the verbal abuse that some customers unleashed. The most enjoyable was the environment. – less
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Marshall's was a good job.
Cashier (Former Employee), Huber Heights, OH –
Very busy and bustling little company, a retail store I worked at before moving back to TN, later on.
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Has potential but the higher ups seem to be too cheap to pay their employees what they are worth
Merchandise Coordinator (Former Employee), Deerfield Beach, FL –
Pros: nice coworkers, hardworking management, good merchandise for good price
Cons: only 10% discount, very low pay, no room advancement, company does not care about employees
It took them an arm and a leg to promote me, the compensation was poor, they paid employees way to little for their hard work. I started there making $6.25 after five years working there and with a merchandise coordinator promotion I left there making $8.90. The management their was great overall and if anything they worked just as hard as the regular – more...  employees but they lacked the support from the higher ups to give the store what they need to keep good employees working there and this is why they have such a high turn over rate and why they cant keep their stores looking good and clean. Most enjoyable part was going home at the end of the day. – less
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friendly working enviroment
Cash Office Coordinator (Former Employee), Sacramento, CA –
* Flexible hours.
* Excellent management.
* Opportunity to move up to different position.
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Fun to work with music playing
Key Carrier/Customer Service Coordinator (Former Employee), D'Iberville, MS –
Pros: incentives to have parties
Cons: never having enough associates
Customer service top priority-Handle line up with breaks and lunch times-fill in for call outs-check out customers while asking for credit card-good co-workers some with attitudes but thats anywhere you work-hardest part was screaming kids and those that ran around trashing the store because parents were not watching them and never having enough associates – more...  have to do jobs of at least two to three people-best part was training new people and listening to music – less
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Fun Workplace
Cashier/Stock Associate (Current Employee), Roxbury, MA –
Pros: flexible schedules
Cons: short breaks, not enough staff sometimes
I would have to say that working at Marshalls has been a very interesting experience. I enjoy going into work due to the safe and friendly environment my management staff has created. I get along with all of my co-workers and we all support each other. We all have the same common goal; to make the customers happy throughout their shopping experience. – more...  The hardest part of the job is trying to make every customer happy without breaking store policy. But the most enjoyable part of the job is knowing that I made someone's experience an enjoyable one knowing that they will return to the store someday. – less
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Overall ok
Sales Associate (Former Employee), Hampton, VA –
There is no opportunity for advancement here. employees are offered special discounts at various times throughout the year. it would be great for a part time job but not as something permanent
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Great job for a student living at home with parents who are paying the billd
Field Associate (Part-time) (Former Employee), Elmont, NY –
Pros: friendly coworkers
Cons: minimum wage, no steady hours, no benefits
Its non-stop work from the minute you walk in the door.
When it's about time to go home, everything in the store has to be spotless and they do not pay for overtime. Management runs a very tight ship.
It's a minimum wage job,with no steady hours that anyone can depend on, hours are cut without notice or care for the workers, there are no health benefits, – more...  There's a "raise" of "25 cents" after working for a year for them... This is why Marshalls/TJ Maxx are so successful. They really should be ashamed of themselves. – less
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it was ok in the simplyest of words.
Logistics/Store Clerk (Former Employee), New York, NY –
Pros: discount and hours.
i didn't really enjoy my time at marshalls due to the lack of management and staff being coordinated.
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Great place to work!
Customer Service/Administrative Coordinator (Former Employee), Austell, GA –
Typical day includes unloading truck, emptying stock room, assisting customers on the sales floor as well as with checkout. Co-workers are awesome, family oriented business! Best place I ever worked!
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great place to work
Assistant Manager (Former Employee), Erie, PA –
Pros: people, culture, environment, company
Very enjoyable, great training, great culture and great people make TJX the company you want to work for. I also had great training classes, a D.M. that wanted this people to advance and made it possible to do that.
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customer service
Retail sales associate (Former Employee), bronx, NY –
Greeted customers and ascertained customer's needs
Maintained knowledge of current promotions
Recommended merchandise based on customers                                                                                   
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•a typical day at work
Cashier (Former Employee), Macon, GA –
· Customer Service

· Cash Handling

· Inventory Assistance

· Processing Film and Digital Photos

· Promoting Sales

· Department Supervision
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Marshalls
Position- Cashier (Former Employee), Freehold, NJ –
Pros: good co-workers, good marshalls
Cons: customer returns
A typical work day at Marshall's consisted of ringing up customers and bagging their items while at the same time trying to get the customer interested in applying for the company credit card. Another daily task was returning unwanted or damaged items and refunding the customer's money.

Working with Marshall's the past three years was good experience – more...  for me. It showed me how to really interact with people in a different way. I was lucky I had the pleasure of working with co-workers who were willing to take the time and help one another when needed. The managers in the store were just as helpful to work with. They were able to address an issue or a concern at any time.

The hardest part of the job was returning items for the customer. This was because most of the time as soon as the customers got up to the register they were ready to fight, as if there was a bell going off to start a boxing match. Not every customer was like this, some were nice.

The most enjoyable part of the job was by far being with my co-workers. They made the day pass by even though some days felt like it kept dragging on. As I look back I can easily say that Marshall"s was a good first job and I am glad I worked there. – less
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Every store is different
Cashier (Current Employee), Chicago, IL –
Pros: good quality clothes and ten % discount.
Cons: at our store, there is no room for advancement.
Morale was really down and sales were also. We had a change in management and things started to get better. Most of my co-workers are easy to get along with, however a few are very hard to work with. The job is very easy to do.I have been cross trained do several things, like process merchandise, prepare cash office and other things at the store. The – more...  other easy thing is pleasing the customers but that is the hard part because many customers want us to bend rules for them. – less
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fun place to work
Cash office associate, cashier, stock (Current Employee), Langhorne,pa –
At my job I usually go in and do the cash office. That is where i count the money from the previous day and get it ready to be deposited into the bank and then i set up the tills for the following day. After i am done doing that i usually either go ring on the registers or i help empty the stock room. The management there is very caring. They are always – more...  there for you if you need them. my coworkers there are very friendly and outgoing. we are like a big family although there are some people that we have our disagreements with but we dont let that affect our work. The hardest part of my job is probably dealing with the angry customers that we some times get because you never exactly know how they are going to react. The most enjoyable thing about my job is the people that i work with and dealing with the customers and getting to know them if they are frequent customers because you can really learn alot from them. – less
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All Associates have an chance for advancement
Merchandise Coordinator (Current Employee), Miami, FL –
Pros: a numbers of programs set up just for us
Cons: always could use more work hours.
My location is a fast pace work place.. the customers are friendly mostly and love to shop here.We do our best to keep up with the customers demands, and is always putting out news products and merchandise daily.
Recovering the sales floor is a constant chore but is a must to have the store presentable and shop friendly.
Our cashiers and sales associate – more...  love doing what they can to help our customers with any and everything so they can have a great shopping experience.. – less
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Data Entry
Complete various duties assigned by supervisor (Former Employee), Decatur, GA –
Verify different products and inputting data such as cloths, perfumes, and various other products.
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Fun and productive
Customer Service (Current Employee), Alexandria, LA –
A typical day at work is fun and fast paced at times because there is always something that has to be done. There is something new to be learned everyday but I have learned to be patient and open minded to new things. The managers here make things interesting and include everyone but they also care about their employees and that is what makes them great. – more...  Our co-workers run from a range of people that make it enjoyable and different. I would have the say that the hardest part for me would be leaving on time. The thing that i enjoy the most is interacting with the customers and helping them in any way i can. – less
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About Marshalls

Marshalls is committed to achieving the highest standards of environmental performance, preventing pollution and minimising the – Read more