Marshalls Employer Reviews

I absolutely love working with the public. My typical day at work starts with me receiving the merchandise and getting it prepared to be set out on the sales floor.Through out the day I help other departments in my store with any issues a customer might have. Since I have been at that store for a few years, I have a feel of what merchandise will sell – more... and certain items our customers are looking for. The most enjoyable moment of my job is when I am able to make a customer(mostly female) feel good about themselves.I also help with what clothes is best for their body type.. Most women come in and are very self conscious, I love to let them know that they are beautiful regardless of size. And i usually get their spirits up by the end of their shopping visit. Just to know i made someone happy, makes me happy and makes my job worth it.. – less

Fast paced work environment with many customers.
Nice co-workers.

I am a LPCSA with TJX/Marshalls, I work with LP and the associates to help identify any theft in the store. But mostly I am the greeter in the front of store, it gets quite boring. But within the TJX corp, you can always transfer, get promoted or expand your skills

As a cashier my job was to greet the customers as they came into the store ring up their merchandise and assist in any help they needed.

Work at Marshalls was a very great experience and taught me a lot about the retail business. My managers and co-workers were all very team oriented.

I've been working at Marshalls for about a month now as a part-time cashier. A typical day for me is a six-hour shift. As a cashier, I complete transactions and process returns and exchanges. I used to be very shy but this job forces me to be outgoing and friendly to all people, so that's a major plus. My coworkers are all very nice, and I generally – more... like my managers, as well. The WORST part about working here (at least at the store I'm in..) is that management is always harrassing me and breathing down my neck about getting the TJX Rewards credit cards. My managers and coordinators will watch me MY ENTIRE SHIFT to see how I'm asking people, if I'm asking people, when I'm asking people. Literally every 5 minutes, they'll ask me if I've gotten a card, and every other shift, they take me off of my register to talk to me about how I'm slacking at getting people to apply for the card even though I'm only missing the quota by ONE freaking card. It's SOOO ANNOYING. Also, I only get paid $7.35 an hour... Meh. The most enjoyable part of the job is just talking to the customers! I love hearing about their day and getting to know them. If you are a people person, have a flexible schedule, and like clothes, this place is probably a good fit for you. BUT ONLY IF YOU CAN SELL THE TJX REWARDS CARD. Yeah you have to be a reeeal salesperson for this job, even though the main focus SHOULD be on customer service and satisfaction, rather than going "Do you have a TJX Rewards card? Would you like to apply for one and save 10% today? Did you know for every $200 you spend, you get $10 in store credit with your monthly statement?" UGH. It gets so old so quickly. It annoys not only the cashiers to have to ask, it annoys the customers, too, because we pressure them into getting the stupid card. One of my coordinators even told me today (when she pulled me aside to lecture me about the card and how to get people to sign up for it), "I like how you have conversations with people but try to make the conversations about the card. That's how you'll get more people to apply!" Seriously? Screw that! – less

A great place to learn about people skills and customer service.

I loved this job. The company does let you learn and move up. It's wonderful. I just wished that i was not dumb enough to leave it out of the blue.

The pay isn't more than minimum wage if even. The hours, they don't like to provide Full-time hours at least not for Sales Associates.

The morning starts off with walking the floor to make sure it is neat and recovered from the day before while maintenance is cleaning.

The truck delivers the goods at 7am.

Payroll must be done by 8am followed by the morning meeting with the associates.

At 9:30am the store is open for business.

The hardest part of the job is making sure the customer – more... receives a courteous and speedy check out.

The most enjoyable part of the job is customer service. – less

This job is a great stepping stone to learn how you would get treated in the real world work force. It has its days such as life in itself has its days. Management sometimes could test you with what they require from what you spoke about when you first recieved the job.My mosy enjoyable part of my job is the interaction with my customers. I get a job – more... out of meeting new people and also having a influence on their day. – less

I've worked with the company for almost 3 years and have been in the same position since then and only recived .50 raise since then the schedule is a little crazy so its hard to maintain a normal living life style as far as my position for me all i did/do is stand in one spot for about 8hours of the day ive learned somethings while being there and the – more... team members are great understanding to a point the best part of my day is being able to call them your family because you spend so much time there but if your looking for productivity that position wouldn't be for you. – less

I learn so much from this Job, It was a great experience in a professional as a personal. I enjoyed a lot when I was part of the company.

Overall I got the job very easy. Reason I resigned, because it wasn't enough hours

The managers were very good but the employees were not in good spirits and were not motivated. There was a lot of slacking on the employees part

- Very long, but manageable
- I learned that it is o.k to voice my opinion, because you never know if its encouraging words that a person might need in their life.
- The store was being managed with good deeds, everything was in order, all employees were happy, nobody had any real complaints
- My co-workers were very sweet, and they were understandable, – more... they didn't judge me, they respected me and I the same.
- The hardest part of the job was the standing up part, and the getting to know people for who they really were.
- The most enjoyable part of the job was working the stock room, and making friends with people you never thought you would be friends with. – less

Loved the vibe at Marshalls. Learned that at a workplace you work as a team to keep a steady flow getting everything well done.

My typical day at work would be me opening for Cashier. I would clean up behind all the cash registers, hang up items that were laying out, count the money drawer, answer the phone, and checkout and answer questions from customers. Working there taught me alot about handling cash and about having great customer service. The most enjoyable part of my – more... job was seeing and communicating with new people everyday. – less

I learned more about customer service, unloading, processing, stocking, and inventory at Marshalls.

I really enjoyed perfoming in different areas in the store. I learned to be efficient in every aspect of the job.