Store Manager (Current Employee), Mansfield tx. – March 21, 2013
Open communication created through out store and district. This made day to day functions more productive. Customer service, freight flow,merchandising, and operational performance benefited from the store by working as a team as management used open dialog to motivate,direct, and course correct associates. Store motivated by many planned fun events – more... thought of by associates on the store's fun committee. Challenges were balancing customer service with merchandising. I have learned how to run an efficient team to reach a broad array of goals and expectations. The associates are the most enjoyable part of the store. It is rewarding to see bonding and friendships formed in the work place. – less
Customer Service Representative (Former Employee), Elmont, NY – March 19, 2013
Customer service, cashier, lay-a-way and floor duties I learned the power of patience when dealing with irate customers Co-workers were friendly. Hardest part of the job was when we were trying to get ready to close the store and the customers were still shopping and undoing the racks as we organized them
Stocker (Former Employee), Cleveland, OH – March 18, 2013
A typical day at work was most of the time busy. At Marshalls I learned how to stock. It was great management everything ran smoothly, alot of teamwork. I never had a problem with co workers everyone was respectful. The hardest part was stocking on a busy day. The most enjoyable were the slow days when everyone had time to talk.
CEC (Customer Experience Coordinator) (Current Employee), Wilmington, DE – March 17, 2013
hardest part of the job is turning customers away because i cannot please a customer due to company standards. The management is great they really give you a lot of room to grow.
Sales Associate (Former Employee), Boston, MA – March 17, 2013
Pros: meeting new people and servicing the customers
Cons: poor management
I had a wonderful experience whenever I worked. The usual and new customers were always enjoyable. Styling the mannequins and creating displays was a huge aspect that I absolutely loved.
Cashier/ Cash Office Assistant/ Layaway Associate (Current Employee), Bronx, NY – March 14, 2013
Pros: win contest for excellent customer service and etc
Cons: sometimes not enough hours and the pay is the state minmium
Its ok when you get to work and see your customers and help them daily. I learned how to manage people and new procedures that keep the store running. Management is is fair and the co-workers are to. The hardest part of the job is when you try to calm down a angry customer that eventually has to escorted out the store. The enjoyable part of my day is – more... making my customers smile and come back to shop again. – less
morning is a typical day unloading the truck or do markdowns and also customer service. the co workers are amazing helpers.there some bad parts in this company but i find a way to make it better job.
Sales Associate (Former Employee), West Mifflin, PA – March 11, 2013
Pros: we had 45 minutes for lunch no free lunc
Cons: we had 15 minutes breaks no health care for part time
I worked at Marshall as a sales associate in the store the store was very nice. The managers and the people were very nice. I would recommend this job to any body. I learned the way the store runs the hardest part of my job was nothing. The most enjoyable part of my job was I felt like I achieved somethong
Sales associate (Current Employee), Dallas – March 10, 2013
Pros: free lunch
Cons: poor management
I've been with the company over A year and I'm still stuck in the fitting room. There have been others who are younger than me and are doing the cash register and other jobs. Management sucks. No one will do anything about lazy workers and won't help the ones learn anything else because it doesn't benefit them. It's probably the worst job I have ever – more... had. – less
Area 3 coordinator (Current Employee), Monaca, pa – March 6, 2013
Pros: fast pace makes the day go fast. easy work. discount.
Cons: needs union. promotions based on favoritism. full time is only 37 hours per week.
Good job security if your there on time and don't steal from the company. Promotions are based on favoritism, so if you learn quickly, do a good job and have a good attitude you have a good chance of advancing. Pay is low until you get into management. Store moral depends on management. I've worked under good managers where everything was great! If – more... your managers are bad, it is living hell! It is a discount store, so customers treat it like one, no respect. Low payroll and high shrink. Been with Marshall's for 5 years. Currently in training program to become a manager. Overall not a bad place to work if you can survive until you get into management. – less
Sales Associate (Former Employee), Henderson, NV – March 6, 2013
My coworkers were nice and helpful when need, managers were nice and taught me when I needed it. Everyday at work I learned something new about retail that I never knew before. My days at work were always different, each day I had some new goal to achieve before my shift was over.
Productive at times but there is a lack in team communication.
Cashier/Floor Associate (Current Employee), Doraville, GA – March 5, 2013
Pros: free lunch on occasion, meeting new people, slow days
Cons: pushy management, hard busy days, constant moving
Usually bust on weekends and smooth on weekdays. I learned cashiering and layaway quickly although it was without proper training. Management may be pushy at times but are overall understanding in their decisions. Co-workers range in age and race which is great but there is not a lot of cooperation when it comes down to restoring and reorganizing the – more... floor. Hardest part of the job can be the constant running around and the constant pressure. Sometimes you are able to have a slow day but the best part would probably be socializing with so many different types of people. – less
