Pros: diverse staff, learning opportunities, discounts on merchandise, full benefits, and vacation pay.
Cons: lack of employee appreciate from corporate executives.
A typical day would involve checking emails from corporate office and discussing changes/updates with my store manager. I would delegate all necessary tasks to my department coordinators (Home, Women's, Men's, Kid's, Shoe's, and Front Line). I would assist all coordinators and management with merchandising freight and effectively utilizing their department. – more... I would analyze reports to understand the type of merchandise that was to be delivered to prepare the stockroom and the department for a possible shift of merchandise. I would review with the store manager areas within departments that were struggling or profiting (Ex: Kid's-Boy's Clothing), and understand what needed fixing and what was working well to increase sales. I also dealt with customer service issues regarding complaints, returns, accident reports, etc. With the diverse staff and customers, a highly involved corporate office, and non-stop merchandising alterations, I have learned to properly and effectively delegate to all staff members to ensure all desired goals were met. I have learned to collectively coordinate the entire store through analyzing reports, understanding each employees strengths and weaknesses, and always taking into consideration the most effective way to making the store more desirable to the customer. Management understood that I could successfully supervise all store activities and required that from me. Although I enjoyed the responsibility, the time of my promotion and advancement were always changing, which is why I decided to leave the company. When I left Marshalls in October of 2012, our store sales had a 12.3% increase Year-to-Date through the effective organization of my staff and always encouraged my employees to take initiative and rewarded them for their successes and dedication. – less