Health Information Specialist, Portland, ME - January 20, 2016
I have been a HIM specialist for almost 12 years and with that came a lot of change in the dept. The management has changed over, the dept. is mostly made up of all new people, besides myself and two other people. I feel that is time for a change for myself to grow as a professional and advance to another career. A typical day of work for myself would be to process release forms, scan in new patient records, problem solve errors that the EHR can not solve, answer policy and procedure questions for my newer coworkers, answer phone calls from clinical staff, patients, physicians and outside sources and also complete the metrics of productivity for the dept. I have learned that I have leadership skills that I could use in the future, that my coworkers and managers value me as a trusted resource and also that when the tough times come, I am loyal and help to solve situations that were out of the dept.'s control. I really respect my management team as they have worked hard to help the dept. become a well oiled machine. I feel comfortable going to them for anything that I need assistance or feedback with. My coworkers are a great group that I really enjoy knowing. As a group of 15+ they are fun, respectful and hard working. Everyone works as a team. The hardest part of my job is the constant changing of policies regarding the release of records. Our company legal dept. is always finding different ways of processing HIPAA regulations and so each time a change happens, I must retrain my coworkers and work with management to update the manual of policies. Also, because of recent changes in closing clinics, the work load of transferring 4,000 patients has been put on the HIM dept. to process. Unfortunately, we were not given much help outside of our already fully staffed team. The most enjoyable part of my job is the occasional team exercises we do that build up moral and allow us to relax a little bit in between large amounts of productivity.