Security Officer (Current Employee), Maryland Live Casino – April 27, 2013
Pros: co-workers are fun
Cons: everything else
What they tell you in the orientation class could not be further from the truth...The pay is awful! Most of the security officers that are employed are either previous law enforcement officers and or military...and yet the starting pay is $11/hr. Being an EMT gets you an extra dollar but certainly not a salary to live on. The management is disjointed – more... and does not take suggestions from the lower rung of the employment ladder. The open door policy is a joke, the executives of the casino treat you like dirt and the rules THEY want you to enforce...they break themselves. Go work for a hospital or a college campus and make more money since your chance of advancement in this place also doesn't exist. – less
slot attendant (Former Employee), anne arundel – April 13, 2013
Pros: no pros
Cons: money too low.
the pay offered to me was $9.10 an hour, part time-working till 2am. The gaming liscense was 450 bucks, plus union dues, and the kicker was- if u get tips- u have to turn them in-share them and have them taxed in your paycheck. Busy place-parking garage sucks. Not worth the money. I expected the pay to be much higher.
Main Banker (Current Employee), Hanover, MD – March 30, 2013
I will start by saying that I have a lot of fun working here. I enjoy, for the most part, putting in 100% everyday I am there. However, hard work goes unnoticed here. Promotions and raises are given on "who you know" basis and there is very little opportunity to grow and excel as a working professional. Management adds more and more responsibilities – more... while they do next to nothing. Lazy employees get away with it so we technically do two times the work while they make the same wage we do. – less
Security (Former Employee), Hanover, MD – February 18, 2013
Pros: self-satisfaction when helping a patron
Cons: unorganized, ridiculous management
Former Grave shift member of Security. When the company was still closing at 2a and 4a, I was one of those responsible for "pushing" people out. I was lighthearted as I had the belief that the patrons were visiting us when they could have easily gone elsewhere. Nobody really goes to a casino to start drama. Everyone just wants to have a good time and – more... when a little bit of money, and yes, we still had things to do after close and were oftentimes operating underduress/strict timelines, but kindness can go a long way.
I must admit that I was probably the most customer oriented member of my department. There wasn't a thing I wouldn't do for the company while employed with them. Being there since late March/early April, I was one of the senior members. Recognition was hardly awarded to the hard-working employees, the wrong people were getting promoted, and the "family environment" that was promised and assured at launch was nowhere to be found. What you COULD find, however, were a bunch of unapproachable suits that gave off an obnoxious stench.
Why didn't I transfer? I tried, multiple times. My requests were denied sure to a stupid point system. My mother was hospitalized due to pancreatic cancer and I was penalized for being a caring son. I was the more approachable person on my shift, and every patron I interacted with was left smiling and satisfied. Due to this, I couldn't leave.
After busting my tail and giving the company nothing less than perfection, they promote someone who I feel was undeserving. This could have been a misunderstanding, I thought, until it happened again. The people working hardest went unrecognized and were ignored entirely. Management was light on those showing up to work intoxicated and on drugs, and offering them chances to make more money after suspension (if they decided to even give them a suspension. Or for the fifth time).
Don't think you'll get a raise. Don't try to take this on as your only job. You will get paid. Poorly. The good news is that while you may live in your car, your phone will work. You may go hungry, but your phone will still work. Don't expect to start a family here.
Be warned. You may get hired, but it's all downhill from there. – less
any position (Former Employee), Maryland Live – February 6, 2013
Beware of the hidden costs associated with thejob. $425 gaming license, mandatory union fees of $9/week or $36/month plus the inital setup fee of $150 all of which comes out of your paycheck. The orientation is two days and is very unorganized and the training must be completed for two weeks straight with the mentor which is fine but if u ask for nights – more... only they may not have a trainer which is unfair for those with other jobs and this casino being the side job. You are not permitted in the casino to play or to watch any entertainment shows and have to call ur supervisior 24 hrs in advance if u plan on coming to the casino even with friends just to sit. 10 point attendance policy; no call no show=5 pts; leave early/come late=.5pts even if carried to the hospital; 1pt for a call out – less
A typical work day is they ask more out of you and though you learn alot, they overwork and your opinions on how to do things do not count. Management in my department was very unfair. They put you down and make you feel that you mean nothing. They do it in a way to manipulate you into thinking its you. Co workers at your own level are great. Other – more... departments are great too. The hardest part of the job is to still give your 100 % but be told you don't do your job right when your supervisor helps less than 15 %. The most enjoyable part of the job was my coworkers at my level. They didn't want to use and abuse you. They just wanted to be nice. This company has a high turnover. – less
Web Quality Assurance Tester (Former Employee), Hunt Valley, MD – December 27, 2012
Pros: cheap lunch
Cons: attendance system and management is flawed
Co-workers and fellow employees, while they were professional, they were also fun to be around. The best part of the job was being in a fun environment. The hardest part of the job was constantly moving for 8 hours fixing machines and cashing out multi-thousand jackpots.
Surveillance Operator (Current Employee), Hanover, MD – November 30, 2012
Pros: phone bill gets paid
Cons: short breaks, pay for lunch, strict
A typical day at work is strenuous. Definitely not compensated for the work you deliver. You see executives everyday however, they are say they are approachable but, not so much. The hardest part of my job is to go everyday and know I still won't have enough money to pay the other 80% of my bills. Most enjoyable part of my job at the moment are my work – more... hours. – less
This is not a fair environment to work. The Managers of some departments do not work with you but against you. Please think before you take a job with this company. You will be sorry you left you previous position.