Poverty wages, poor employee support
Club services rep (Current Employee) – Hanover, MD – February 20, 2016
Nobody can support themselves on $1,100.00 a month. At least not in Maryland. I earned more than this 20 years ago in an impoverished southern state. I applied for my position with many years of customer service/supervisory experience. This company doesn't care about experience. They claim to offer advancement, however, from what I've seen so far only the managers favorites are promoted.
A typical day in my department involves standing in one place for 8 hours, answering guest inquiries, advising guests of current promotions, and dealing with many unreasonable people who have no business gambling because they don't understand the odds. It is the nature of this business to stack the odds against our guests, after all.
I have some wonderful coworkers, including a couple of my supervisors. I also am forced to work in close proximity with immature and unstable people. I've seen firsthand how the egos of unstable individuals clouds rational decision making. It's no wonder the turn over rate of employees is so high. If this casino offered true competitive wages (as they claim to), and awarded pay incentive on an individual basis instead of as a group, there would be many happy, loyal employees who actually like it there. This is obviously not something the millionaire owner gets . He would rather keep hiring short term employees at low wages rather than retain solid long term employees. The general concensous of him is nothing short of contempt.
Cheap meals, though not always edible. Free health clinic