In September of 2015 Anthony Marlowe acquired TMone, LLC and rebranded it Mass Markets to reflect the expanded vision of the company. Mass Markets parent company is MCI, LC, which is a wholly owned Iowa City Capital Partners, LC Company. Specifically, Mass Markets is a unique provider of Anything as a Service (XaaS) solutions, and an aggressive mid-market Business Process Outsourcing (BPO) firm with the technological capabilities of the "big box aka Global BPO's". Our clients benefit from direct interaction with highly tenured and experienced industry veterans that have successfully serviced a number of the fortune 500 companies. Our sophisticated, innovative, and flexible Platform as a Service (PAAS) solutions are levered to translate client's requirements into operational excellence. Our U.S. based facilities and robust information technology capabilities integrate seamlessly with B2B and B2C customer life cycles. We are sales and service experts that thrive on being the top performer for our clients.
Front and back office business process outsourcing (BPO) resource groups all come with battle tested leadership experience that is unmatched across the highly competitive landscape we operate within. Mass Markets' BPO customers utilize our Infrastructure and Big Database as a Service (BDBAAS) at no additional cost. Mass Markets also uniquely offers Education Software as a Service (ESAAS) models including role-play and immersive simulation training solutions for each engagement where appropriate. Mass Markets enables our clients to tailor different expense models to their exact needs. These include subscription-based, usage-based, per hour, per contact, and market determined pricing for communication services, Platform as a Service (PAAS), and Software as a Service (SAAS) offerings.
Overall, Mass Markets excels at customizing scalable solutions to meet our client's strategic objectives through the development of long term partnerships. – less