Bureaucratic environment, many layers of management, stressful at times
Regional Immunization Nurse (Former Employee) – Boston, MA – May 14, 2017
The work environment is unpredictable. There are lots of projects to complete within a short time frame. It's a bureaucratic environment with multiple layers of management, top heavy. It's unclear who the boss is. Guidance with assignments is very limited. Managers are often not well versed in the work their employees are responsible for. Employees need to stay current with latest federal and state as well as professional recommendations around subject matters. Employee input is very limited, top down direction. Limited time allotted for study and preparation of assignments. Employee time management is essential. Flexible work hours are available. Employees are able to manage assigned work without interference but work continues to be added regardless of completion of work assignment. Time is not allotted for keeping up with the latest recommendations but the expectation to know these recommendations looms so that many time the work is done on personal time. Voicing discontent or concern is highly discouraged. There is no compliment for job well done yet there is severe reprimandation for mistakes or perception of job not well done. Stressful environment to work in, not very friendly. Good benefits, lots of allotted sick time, decent vacation time, health insurance reasonable, flexible schedule allowed. This assessment only applies to the immunization program department. The Massachusetts Department of Public Health is a very large entity. I can only describe the environment within the program I worked for.
Good benefits, great learning environments, extensive networking opportunities
bureaucratic top down direction, no input from employees, multiple layers of management
Program Coordinator II (Current Employee) – Boston, MA – May 23, 2017
Little room for real growth, both in terms of salary and position. The bureaucracy is especially difficult, and work life balance is rarely prioritized. No modern day workplace features- and telecommuting (which would probably really help with retention of strong employees) is not universally accessible.
Outreach Educator (Former Employee) – Boston, MA – June 6, 2016
I learned lots from this job, working closely with patients was a bit challenging at the beginning however I learned it very quickly. I realized that working with them was a blessing to help them plus helped me to learn how to face challenges in life.
First Line Supervisor (Former Employee) – Jamaica Plain, MA – July 26, 2015
A very challenging and personally rewarding service to the people and medical providers throughout the state. Great position for those working as HIV Pre/Post test counseling and entry level epidemiologists.
Board of Health Intern (Former Employee) – Dorchester, MA – June 16, 2015
Worked with the Abington Board of Health official. Learned how to perform housing and food inspections. Worked with the health official to analyze noise problems in the town and ways to address the issue.
Healthcare Facility Inspector/Investigator (Current Employee) – Boston, MA – March 3, 2015
The most enjoyable part of the job is the autonomy afforded by being a Complaint Surveyor and working independently in the field. It is rewarding to know that you can make a change in the lives of the residents you serve.
My office provides space for completing tasks and colleagues help with assisting eachother.
Program Coordinator II, Contract Manager (Current Employee) – Boston, MA – February 20, 2015
No day at work is typical. Some days I am out visiting health centers providing quality assurance, technical assistance, fiscal evaluations, along with other on-site tasks. The health centers I manage are spread out throughout the Commonwealth. At my office, I am writing up assessments, responding to inquiries via email, official letters and phone calls. I have learned time management and multi tasking are a vital skill set in a position where there is constant change and additional tasks asked of me. There are several levels of management at which I report to. It can be difficult when managers give you a directive which often times differs from what has already been asked of me. I coordinate several large cross bureau meetings where there are up to 20 members in a meeting. It can be difficult to complete tasks when there are many members participating in the meeting which results in a lot of processing and not as much action/completion taking place. My co-workers all have a set of unique skills and we often times work together to provide the most extensive assistance when necessary. (ex IT, Research & Evaluation, Fiscal & Billing, Contract Management etc.)
I feel a sense of accomplishment after completing specific tasks, health centers follow my recommendations resulting in multiple benefits within the agencies, quality care for patients increases.
Most days I work longer than my scheduled hours, there is not much flexibility with the commuter rail, therefore I am often working and traveling at least 12 hours per day, commuting cost is expensive, and goes up in cost at least once per year.
Challenging, high job satisfaction, requiring excellent communication
Health Care Facility Inspector (Former Employee) – Boston, MA – October 23, 2012
This job was challenging due to the daily travel and the knowledge requirements.There is a very high number of regulations which are constantly changing.The job requires meeting with various health providers and auditing their services. The challenges presented are due to some Providers who do not want to hear about their deficient practices and the specific correction plans that are mandatory.
meeting people, working in teams plus independantly
travel by either catamaran or small planes to nantuket or the islands