Massachusetts Mutual Life Insurance Company Employer Reviews
Job Work/Life Balance
Massachusetts Mutual Life Insurance Company
Job Work/Life Balance
Good place if you are with the right political group
Director (Former Employee), Springfield – May 2, 2013
Cons: unsure as to how to get ahead
What amazes me is that this company makes money. They have a strong political group within management that makes decisions in their own interest. The work from home policies are amazing. How can a project manager be effective working from home 3 days a week? Not to mention, any Friday, go to any mall, bar or restaurant in the afternoon and you will – more... see MassMutual employees "working from home". I guess answering emails on the blackberry is the definition of working from home. Some people do this and get paid well, others work their butts off in no-win situations and get shown the door. Other than that, it is a good place to be I guess. – less
ADMINISTRATIVE ASSISTANT & RECRUITING COORDINATOR (Current Employee), Los Angeles, CA – April 30, 2013
Pros: interacting with new people all the time
My daily work here was recruiting prospective agents. Since my branch is filled with Korean agents, I often provide translate works for agents.
Here at MassMutual, I learned lots of financial planning method, because providing financial planning is what this company do. It is such a fortune for me to learn this knowledge right after I graduate from – more... University. Otherwise, I won't use mt paycheck wisely.
The hardest part of my position is that, since Agent position is fully based on commission, so it is hard to find candidate who is willing to work in commission based environment. So there's always in-and-out, so I consistently have to find a new and right candidate. – less
Insurance Agent (Former Employee), Vienna, VA – January 23, 2013
Pros: you learn how to sell
Cons: if you are lazy you will starve
Only positive, aggressive sales reps need apply. This job is not for everyone. You need to love to talk to people and work to get paid. No cushy salary here, you are on straight commission after 6 months. As in most Insurance related businesses, expect your employer to ask you to sell to your family and friends to get started (don't do it, you will – more... regret it.) – less
Licensing Coordinator/Assistant to the President (Former Employee), New York, NY – January 10, 2013
Pros: great work environment
Cons: there was no cons
I would greet the guests, answer phones and performed administrative duties. I learned how to write up contracts and how to assists brokers and agents in receiving their license to work in different states. The management was excellent. They were there for you when you needed them. The group of co-workers I worked with was great group to work with. – more... I could not find anything hard about the job. Every day, I came to work it was very enjoyable. – less
Pros: flexibility, learning and development, industry i'm passionate about...
Opportunity to work in conjunction with many levels within the dept. on a weekly basis. Exposed me to the 'key operating and financial drivers' required to successfully run a flight dept. for a Fortune 100 Co. Work with several layers of management coordinating between sub-teams (i.e., Dispatch, Aircraft Maint. & Pilots) within the dept. in order to – more... effectively manage budget and financials. Dept's. primary mission is "safety first," and the continuation of flight and ground ops in order to service the continual travel needs of our corporate clients. Our team goes out of their way to meet these needs every day. A real group of professionals! Challenges include timely extraction and coordination of information from multiple sub-teams within the dept. when working on larger projects (i.e., annual budget). Working with multiple managers when there are pressing deadlines can prove challenging at times. The most enjoyable part of my job is working with the AVP to improve reporting and come up with new metrics to answer questions from upper executives. This includes data research, charting data and coming up with effective, clear presentations for these executives. This allows me to create in MS Excel and PowerPoint, two tools I really enjoy using. – less
Great company with divisions that have poor leadership
Regional Worker (Former Employee), Pacific Northwest – December 6, 2012
Not a good time to be in the Retirement Services Division unless you want to do mindless work and be lead by a leadership team that values bttom line over people, even though they tout themselves as a mutual company.
Manually typing insurance refund checks and processing outgoing mail
Claims Examiner (Former Employee), Oak Park, MI – November 21, 2012
Call to confirm medical, dental and workers compensation claims. Hospital verification of medical procedures covered and dental procedures covered. Process and pay claims. Pay workers compensation claims.
Reporting (Former Employee), Enfield – November 20, 2012
Pros: excellent benefits, flex-time, work from home, learning oportunities
21+ years with the company. On the whole, I really enjoyed working at MML. I was always learning, given opportunites to challenge my self with new positions, a great experience. My co-workers were the best and teamwork was the norm. We focused on delivering exceptional service.
The down side of the company I felt at times was management. Often they – more... under estimated the knowledge and ethics of their employees. Management often forgot to "walk the talk". My personal down fall was when I told my manager that I would not lie on reporting figures, stupid me! My days were numbered!
Customer service (Current Employee), Ct – October 26, 2012
Pros: flex time
Cons: self insured... constant meetings that waste time.. politics in office.. two faced managers
Have been with the company almost 6 years and year after year the Job becomes more stressful and the pay not inline with other insurance companies... The new "Massmutual way " is another reason this company is going downhill. Once a week teams need to have 1/2 meeting where we stand the entire time and create ways to better our jobs but actually makes – more... it more difficult . This company let's people go all the time just to rehire people So they don't have to compensate well or offer Massmutual's "great" benefits. If you have a bad manager your work life is that much harder. – less
Pros: good company, respectable products, positioned well in the industry
Cons: you had to pay for everything, at least in my office which was not the end of the world, it kept waste to a min
A typical day consisted of :AM meetings then Phoning and other forms of prospecting for appointments, creating lists of clients to market to, then running appointments state wide to sell products and services. My co-workers were great. the hardest part of the job was getting my clients seen by para-med and getting cases through underwriting, very strict, – more... but good and reasonable for the most part and the managers had the power to help in that area and in fact some managers are really great about that, but one or two are not very good at all, which led to a bit a of an exodus in certain units. when there was a feeling of no support and no push to get business issued,it was hard for some to stay positive, being in management at one time, that was my take on the matter, but I could be wrong. but a great company good products – less