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Massage Envy Spa
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178 reviews

Massage Envy Spa Employer Reviews

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  • Job Work/Life Balance
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Selling Wellness
Front Desk Associate (Current Employee), Oceanside, CaAugust 20, 2014
Pros: discounted products and services
Cons: limited resources and communication between all staff
My experience at Massage Envy Spa has been one of great growth and personal achievement. I have developed and even greater understanding of the value of outstanding customer service. It does not matter the words that are said to guests, if they do not feel genuinely appreciated and cared for. Majority of my co-workers and management were wonderful team – more... members, always seeking to encourage others in the spa to keep a smile and give the best customer service possible. There was always a lot of demand in this job. There are more tasks than people to get them done, but I always made sure to prioritize and keep on top of the tasks I was assigned, as well as pick up the slack for others. My favorite part of this job has been the clients whose lives we are helping to change, and the deeper understanding and appreciation I have for massage wellness in my life. – less
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Changing lives
Sales Associate/Manager on Duty (Current Employee), Pikesville, MDAugust 10, 2014
Helping people better their daily lives through massage and personal wellness.
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Poor Management
Esthetician (Former Employee), The Woodlands, TXAugust 9, 2014
People in general prefer a massage rather than a facial, the day spa business isn't for me.
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Calm and relaxed work place
Sales Associate/Customer Service/Front desk (Former Employee), Castle Rock, COAugust 6, 2014
A typical day at work included answering phones, scheduling appointments, filing, checking guests in and out, updating medical charts, customer service, cash handling, selling product as well as memberships and working on ways to increase efficiency within the clinic.
Massage Envy was a very rewarding job. I learned something new every day and was excited – more... to go to work. I enjoy this line of work.
The most enjoyable part of my job was interacting with clients and making their experience the absolute best that it could be. – less
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If you like being strung along...
Front Desk Coordinator (Former Employee), Savannah, GAAugust 4, 2014
Pros: clean spa, generally nice clients, free massage/facial every month
Cons: no breaks, difficult management, unprofessional
If you like being involved in a hiring process that takes just about a month and training for another-- this is the place for you! Don't worry, if you think you might have a job after the 90-day evaluation period without selling a ton of memberships or trying to go above and beyond for your job, you've got to be joking.

Underpaid, stressed out more – more... than the job should really call for, management is micro-managing to the point of almost publicly humiliating you. If you ever have a family emergency, prepare for a write-up or a scolding. – less
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Great place to work right out of school
Massage Therapist (Former Employee), Mesa, AZAugust 4, 2014
Pros: always booked
Cons: negative co-workers. preferred a happy environment.
gain a lot of knowledge. clean and organized. Always booked.
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Professional and Friendly
Massage Therapist (Former Employee), Fayetteville, ARAugust 4, 2014
Pros: get what you pay for quality massages
Cons: clients at times could not see me when they request me
Professional and Friendly. Strong sale oppurtunities ability to always learn more.
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Massage Envy Spa
General Clinic Manager (Current Employee), NJAugust 3, 2014
Pros: room for growth, great clients
Cons: demanding hours, high employee turnover
I started working at Massage Envy Spa as a Massage Therapist. I quickly learned that this company has great opportunity for advancement when I got promoted to Assistant Manager and eventually, General Manager. The most enjoyable part of my job was interacting with all the clients, I have always been very interested in the health and wellness field and – more... knowing that all of our members did this to better themselves made me happy. Unfortunately with such a strong member base, the hours became quite demanding, this allows me very little opportunity to have a balanced work/personal life. The high turnover is management in the years that worked here also affected the way overall activities were conducted. It was hard to set standards and regulations when no one stayed long enough to learn the business polices. – less
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Relaxing
Sales Associate (Current Employee), Riverside, CAJuly 29, 2014
Loved working with my employees but I dont feel like there is any room for growth.
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fun workplace and great company
Customer Service (Former Employee), Port Saint Lucie, FLJuly 27, 2014
this was my first telemarketing job. i learned many things that added to my customer service skills and improved my communication skills
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Great for New Therapists to Begin!
Massage Therapist (Former Employee), Concord, NCJuly 24, 2014
Pros: gaining experience interaction w/ other therapists
Cons: massage mill not designed to care or treat people, it's a money making gimmick. turns people off to massage
M.E. is a great place for Therapists to start their careers in the profession, the interaction with other therapists is beneficial. Aside from those 2 things that's pretty much the only positives to working for this company. I've worked at 3 locations when interested in potentially buying into the franchise quickly realized it's one gimmick after another – more... ultimately turning people off all together to the true benefits of Massage Therapy. – less
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Fun and Busy environment
Front Desk Sales Associate (Former Employee), Ann Arbor, MichiganJuly 24, 2014
At Massage Envy Spa in Traver Village Ann Arbor, I, not only booked appointments and greeted guests, but also sold massage memberships. Massage Envy provided me with intensive sales training. I really enjoyed working at Massage Envy as they gave the Front Desk Sales Associates a range of tasks and responsibilities.
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Enjoyed my employment there
Massage Therapist (Former Employee), Oviedo, FLJuly 23, 2014
Pros: pleasant environment to work in, flexible with scheduling
Cons: compensation
I really enjoyed working with ME Oviedo!! My clinic administrator was always willing to go the extra mile for his employees. Not everyone was happy there but I was in charge of my own attitude. We were offered continuing education at a substantial discount and often were treated with the same respect that was given. It's a great place to start your – more... massage therapy career and even the seasoned therapist can be happy there. – less
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OK
Front Desk Receptionist/Sales (Former Employee), Shrewsbury, NJJuly 18, 2014
Pros: free monthly massage
OK. very unprofessional employees that talk about each other.
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Massage Envy
Licensed Massage Therapist/ SC License (Former Employee), Myrtle Beach, SCJuly 14, 2014
I really enjoyed working for this company. The clients that I had really made the job a fun place to work. We were a brand new spa and I felt the management could have been a little bit stronger then they were but overall it was a great experience.
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Customer service
Front desk associate (Former Employee), bloomfield , miJuly 1, 2014
Pros: i'm a leader, great hours
I have over ten years customer service three years management, and caregiver experience
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A wonderful experience but bad management.
Sales Associate (Former Employee), Manassas, VAJune 27, 2014
I really loved working at Massage Envy! Even in a high stress environment it was wonderful to work and learn from my fellow co-workers. My favorite part would have been learning about all the interesting benefits form the massage therapist and truly understand the memberships I was selling. The only bad experience I had was the very poor communications – more... with management which lead to a lot of unnecessary complications and mistakes. But overall I truly enjoyed all the learning experiences I was introduced to. – less
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good company/diverse/ sketchy management
Front Desk Receptionist (Former Employee), East Brunswick, NJJune 26, 2014
Pros: wellness/free massages/ good company
Cons: terrible management
Over all the company is awsome. They help raise awareness about diseases most commonly associated with massage. The setting was very calm and tranquil. And my co-workers were amazing. I worked with people of all races and ages and we all made a connection and saw ourselves as family. The only negative about the company was the management. Each clinic – more... is individually owned and managed. The owner of my clinic was ways very nice and humble. He often sent of lunch/brunch for the employees and sent out gift cards on holidays. But the management he appointed was sketchy and very muliputive. They tried to turn employees against eachother and showed endless favoritism. One manager in particular was often very sweet but did not know how to control her anger and often acted inappropriately towards employees. Your job was always threatened and tied to string over your head. The environment started to change and countless people quit/ got fired. Management also ingaged in fraud lying about company sales and numbers. They pressured some employees to get involved. They couldnt be trusted. – less
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Having the ability to get to know people
Sales Associate (Former Employee), Kennesaw, GAJune 25, 2014
Pros: getting to know people and helping them with wellness
Cons: high amount of competition and lack of recognition.
The typical day at work involves filing medical documents and trying to sell memberships and informing patients the need and importance of receiving regular massages. The hardest part of working at Massage Envy was the high amount of competition there is in order to move up in the business. But the most enjoyable thing about working there is being able – more... to make friends and working in a spa like environment. – less
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Steady place of work. Decent environment
Front Desk/Sales (Current Employee), Redding, CAJune 21, 2014
Everyone has been really great to work with. It's a new business here in Redding, so there have been some bumps in the road, but overall really nice facility.

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