Pros: experience giving, relaxing and friendly atmosphere, rewarding experiences
Cons: management struggles, healthcare benefit issues, a slight lack of honesty
I have enjoyed my time at Massage Envy for the most part. My typical work day consists of telephone calls to work with clients, booking appointments for members and guests, selling memberships to non-members, and maintaining overall cleanliness and atmosphere of the clinic. I have learned much about sales and customer service while working at this job and it has prepared me for furthering my career. My management team started off strong and friendly when I first started, but has since slightly deteriorated over the past four or five months. Many changes have been made and many employees have been struggling, including myself to move forward, however, there are definitely many positive changes from the change in management itself. I believe the company will slowly begin to flourish again soon. As with any job, I have had coworkers that I truly have bonded with and others that I have not as much. The hardest part of my job is typically sales. It can sometime be difficult to overcome objections when working in a sales environment. The most enjoyable part of my job is being able to see the difference that massage therapy and facial therapy makes in a guest's life. It is truly a great field of work, and I commend the massage therapists and estheticians that I work with.