Sales Associate (Former Employee), Las Vegas, NV – May 19, 2012
Pros: discounts on massages
Cons: no benefits, short hours, inept management
Horrible experience. Rampant unprofessionalism, greed, and passive aggression. The hardest part was simply not walking off the job!
The massage therapists and guest were the most pleasurable people I worked with, but the ownership and management team made me ill.
Perfect place for high school grads or very young adults with little or no financial – more... obligations. Seasoned members of the workforce, do yourself a favor and don't work here! – less
Fun working environment; friendly and helpful staff
Sales Associate (Current Employee), Verona, NJ – April 22, 2012
I obtained sales experience by selling memberships to clients. I also improved my professional phone skills. A typical day is opening and preparing the clinic for the day, booking client's appointments, confirming appointments, and selling memberships. My co-workers are great to work with; very reliable and flexible. Management is also great; you can – more... fell comfortable talking to them or asking questions. – less
Receptionist/Sales Associate (Former Employee), Buford, Georgia – April 18, 2012
Pros: lunch break, great manager!
My typical day at work included checking the inventory, prepping rooms, booking appointments, pitching the Wellness Program, and keeping customers happy.
Assistant Clinic Administrator/ Sales Associate (Current Employee), Huntington Beach, CA – April 17, 2012
Working for massage envy has been a wonderful experience. I have learned so much and grown into a very motivated and hardworking employee. I worked here the whole time I was in school and I was always able to keep consistent shift along with going to school full time. It is a customer service and sales based job so that makes it challenging at times – more... but all the tools are given to you in order to succeed. – less
Extremely unethical management style. If I could have given Massage Envy a negative star rating, I would have. They are not timely at getting raises and compensation added to paychecks and deny any backpay. They are also terrible with paperwork handling. If you work for this company, be sure to get anything promised to you written, dated, and signed – more... in blood the day they tell you about it. I have been denied hundreds of dollars in wages. – less
Esthetician (Former Employee), Lexington, KY – February 27, 2012
Cons: no benefits, not enough business to make the travel worth it.
I enjoyed the atmosphere of Massage Envy Spa, my co-workers were nice and fun to be around, the hours were pretty flexible, I felt as though the Owner/Manager did not make the Spa portion of Massage Envy Spa more of a priority.
Front desk sales associate (Current Employee), Davis, CA – July 9, 2011
Pros: amazing co-workers, great clients
Cons: no benefits, poor morale, sales at whatever cost
This is a numbers based business and that is what is most important in this environment. The different locations are franchised so they will run a little differently but have the same concepts, my experience is at the Davis, CA, location. There are no growth opportunities within the company and many locations do not offer benefits (health or otherwise). – more... The turnover rate is extremely high due to the outlandish sales expectations. The massage therapists are treated like work mules. The clients were amazing and so were the other employees. The job was made to be a lot harder than it needed to be. The franchise owner at this specific location was rude and explosive and did not have any respect for her employees. All she cared about was #'s, and viciously pushed memberships at clients and employees and wanted to see them in any way possible. – less
