Calm and serene environment
Receptionist (Former Employee) – Pittsburgh, PA – August 29, 2015
Coming into work I would take my place at the desk and sign in. Depending on the time, you see what clients are expected to arrive soon, what clients are late, and which clients are already there. As well as what clients are coming out. For any clients coming in that are new, you need to have release forms and client consultations ready for them to fill out. For clients coming out, if the client is a member you would check to see if they have any prepaid services in their account and if so, you are able to check them out ahead of time and put their transaction on hold to see if they would like to add gratuity to the card on file. In between checking clients in and out, you are responsible for calling and confirming the following days appointments, filling folders, and pulling folders for the next day. You are responsible for pulling up each employees tips for the day following their shifts. You are also responsible for booking appointments for any interested clients that either call or walk in. It is your job to try and fit clients into the appointment book to benefit their schedule, their needs, and if requested, their desired therapist.
Break can be taken at any time, quiet environment, not on your feet