Pros: employee discount
Cons: extremely irritable clients, lax owner, unprofessional employees, extremely low pay for management, consistently having management work by contacting them on their cellphones on their days off, no benefits, no pto
This being a franchise business, my ratings are for the location in which I was hired, and partially for the interactions I've had with neighboring locations as well.
The turn over rate at my particular location was extremely high. Almost immediately after hiring and training a couple of new front desk associates, we'd end up having a couple more leave. It is a constant rotation of front desk staff, that never seem to stay on long enough to excel at the position, and ends up causing many errors and frustrations in working with clients.
There seemed to be little to no support from the owner on a daily basis. Even if I wanted to make changes to improve the quality of the working environment, or operations around the clinic, my hands were tied because I was not allowed to make decisions without running it by the owner first. If the business is struggling, it is imperative that he owner be around more often, or else new employees are going to have no respect for you because you have no respect for your own business.