Massage Envy Employer Reviews

Every clinic is different. They can't all be compared. I currently make about 17 dollars per massage, average 10-20 dollar tip, 5 dollar for every client that signs up after seeing me. The longer u work there the more clients you get the less you sit around. I rarely have more than one or two openings a day. during the busy season I am booked out weeks – more...  in advance. I am never asked to stay and do extra clients...i find it strange that other people say they are... like i said every clinic is different. We fire ALOT of people. If someone is not a good therapist they dont last at our clinic... the therapists have alot of say in who stays or goes... weirdo therapists come in, we dont like them, they leave... then they complain... dont listen to them..... do I wish i made more money? yes. but I like how effortless my job can be...come in, do ur massages, then leave.. I made my schedule... its sweet. their are minor problems. but nothing too terrible. – less

The most enjoyable part of the job is break time or going home. I mean the job was good learning new things and and working in a massage place but customers are the biggest problem and sometimes you can never get a hold of a manager if a client is really mad. but seems like thats most jobs these days.

co-works are kind of lazy. most of them that smoke – more...  take really long smoking breaks and therapist don't do nothing much but change there tables, take there trash out and do there client information paper work at the end of the day. why cant they do more. I mean there the ones using the sheets so why not have them do laundry at the end of the night. also why cant most of them check them selves in and out each and everyday. It's B.S. This was the worst Massage job I have ever worked at.

Wish they can go paperless. would have made my job a little bit more easier. – less

A typical day I would type eye correction data into our mainframe computer. I learned to be exact with data is key. Management had great incentives sending our Managers to Hawaii for highest sales. The hardest part of the job was the repititiveness. The most enjoyable part of the job was the work crew, we worked as a team.

This is a fabulous place to work. Great opportunity for growth within the company.

All the therapists and workers at the fron desk were very friendly and easy to get along with. I had the perfect work schedule working from 8am-4pm Monday through Friday. I would come in in the mornings and prepare my massage room for the day with my linens and lotion. I would preform 30, 60, 90 and 120 minute massages.

Would have liked if they had a part time employee healthcare option. Team work was strong and great comunication.

A typical day at work consist of when u come in you look to see if you have any cilents. if so you proceed to get your room ready as in sheets, lotions, warm towels ect...
The location i worked at the management changed often but the co-wokers were wonderful. Very nice people to work with.
Hardest part of my job is sitting around doing nothing and then – more...  when the time comes dont frrl like working.
Most enjoyble is meeting new people everyday and not knowing how my day is goin to go. – less

It is true to what it is. A high volume massage machine. It's a good place for new grads to get hands on experience. Or for those spa therapists who enjoy giving the same massage over and over.

If your a therapeutic massage therapist it's less desirable. Your time with clients is extremely limited. Maybe a minute or two to talk if your lucky. The front – more...  staff does the entrance interview. Your lucky if they have a clue what their talking about. Also there are 16 SOAP notes to a page..... 16!!!!!!!! That's a joke right? There isn't enough space to even start putting useful information. I'd love to see those get subpoenaed by a court. – less

Being a massage therapist is hard work and takes lots of dedication to be the best. Lots of CEU's, lots of time. Massage Envy should be ashamed of themselves for paying their massage therapists such low hourly wages. You cannot make a living working there. You have to do 7 massage a day and you leave with less than $100 for the day. Tips help, but they – more...  are small due to the fee that is charged. There are only few breaks and there is not a massage therapist on the planet that after doing 4 or 5 massages will be doing a fantastic job on the 6 and 7th. Deep Tissue even less quality! Most of the therapists who work there are straight out of school and have no expertise in modalities and will do the same massage over and over again because all they have is Swedish techniques under their belt! A very sad situation for all therapists out there!

For clients, when you pay cheap you get cheap! No doubt about it. Any therapist who is worth their weight in gold would never work there. So you get what you pay for for sure! – less

I started working at massage envy about a year and a half ago. Its a typical employment position. Everythings taken care of and given to you all you need to do is come in and massage.

I really did like the massage therapist and I liked working with them, We(the staff) just did not like the management. Mainly the owners. They were all about money and never about the well being of there employees

I was disappointed with so many franchisees cutting corners, and trying to manipulate the system. We had a corporate office for a reason, policies and protocols for a reason, seems like no one cared. We lost tons of clientele and had huge turnover with employees. Because...anyone can own one.

This was a fun place for a massage therapist starting out from school. I got to keep practicing massage as a new therapist and even though the pay was not very much, I kept fairly busy and the tips compensated. The hardest part of the job was the slower seasons. The co-workers were great, some of them I still keep in touch with.

It usually starts off as a slow day then we pick up and get really busy. I learned what not to do as a therapist and I learned how the front desk works. Management is always there and takes care of the problems that we can't solve. Co-workers are cool they are laid back. No hard part and I enjoy that I work in the mornings and that they are flexible – more...  when it comes to my schooling. – less

STAY FAR AWAY!!!!! You get over worked here! I worked at until 11pm/12am cleaning because the managers just wanted more and more done when I was only scheduled till 10pm. We had to clean spider eggs off the bottom of chairs. Owners/ managers don't care about you - they see so many employees come and go - you’re just another one of them. (Turnover rate – more...  is 50%) You have to sell so many memberships in order to keep your job or else your hours get reduced SIGNFICANTLY! Mine went from 5 days to 1 a week. You have to keep the sales quota two months in a row or else you get the boot. You have to memorize and recite sales scripts and do sales homework. Sales yoga was another one - we did yoga while reciting sales scripts in between clients to help up better sell?! (Seriously, we had to!). You get written up for EVERYTHING! Managers find garbage on floor and if it's still there in the morning you get written up for not cleaning well enough. You are under pressure to sell contracts to clients even though you know they don't need it or they can't afford it. You are told to lie to get the sales no matter what. You even watch the managers lie. Managers talk behind your back - they use to gossip about other associates to me! They play favorites - only some people allowed in their conversations. If you don't make the sales you become the outsider of the clinic. You're basically a sales slave.
Coworkers were hard to befriend because they come and go so quickly. Management was not friendly. Most enjoyable part was discounted massages. Hardest part was selling - which is basically your whole job.
Typical day goes:
Check to see who you will be selling to, review sales techniques, practice selling to coworkers, clean clinic hourly, assist massage therapists, file paperwork, look into client background of massage, call previous clients you sold to, call people who haven't paid their contracts, call people who have another massage available, call next days appointments, prechat clients, up sell products, up sell services, clean break room, clean bathrooms, clean EACH MASSAGE ROOM.
- Cleaning includes, garbages in each room, dusting walls in each room, cleaning under bed in each room, putting towels in each room, dust picture frames and door frames, clean chairs (every nights), clean grout in bathroom tiles (weekly), clean garbages, mop, sweep, straighten.

Trust me, it's not worth the amount you're being compenstated. – less

Massage Envy is a great place to work. Although there is some down-time in between the hour, there is still work to be done to make the clinic the most presentable and the most functioning. It is a great job to meet people who are having some problems with their health, or who just want to pamper themselves for an afternoon.

This job gives you a chance – more...  to be in an office setting, but not the typical 9-5 stare at the computer screen type work.

I would recommend Massage Envy as a great workplace, as well as, a wonderful place to relax an receive a massage! – less

i learned how to polish my skills that i had through repetition and building a good clientele for myself. management was hit or miss depending on how they felt about you. my co-workers were pleasent great to work with always a goo atmosphere to be around. the hardest part was trying to build your own regulars and keep the happy. the best part was knowing – more...  that you made a difference in someones life. – less

Each location will be different since the spas are individually owned. The owners at both of my locations were great but the managers working under them were unorganized, did not communicate, and were unwilling to compromise. Pay is awful for sales and ok for Massage Therapists... but the company does stay busy.

a typical day for an esthetican involved waiting on clients to become booked, which was hard unless you are a massage therapist

I learned to be a team player and not work for just yourself

Hardest Part of the Job was waiting to become booked

Most enjoyable was my co-workers and meeting new people and making them feel realxed and looking great

I work a 7 hour day and typically have 6 massage hours and a break. I get my room set and and when my client arrives pick them up escort them to the room do a basic intake seeing what their needs are and what they're looking to accomplish during the session. I then leave them room and write down on soap notes what we discussed. I come back in do the – more...  massage and then leave the room while they get dressed. After we discuss how they feel and about what they should do in the future. – less