Pros: Flexible schedule, convenient location, good clinic administrator, encourage gratuity, electric lift tables
Cons: Apathetic business owners, irritating lead therapists, low pay with no raises or bonuses
I worked at the Saint Paul, MN (Highland Park) location and it was a mixed bag. I appreciated the very flexible scheduling. We set our own hours and could tell them how many hours we wanted to do before getting a break, etc. and they would honor that. If a therapist felt overworked, they did it to themselves (some therapists scheduled themselves for 8 hour days without a break, or worked back-to-back 8+ hour days). This location, however, did not require that of us at all. They just asked that we provide some weekend hours to accommodate busier times.
Most of the clients were actually very nice and easy to work with. Management would back us up with difficult or demanding clients. Some clients do get pretty irritable about the sales pitches as they're trying to check out, though. We did not have any sales quotas as therapists, however.
The actual business owners were completely hands-off and made it clear that employees did not matter. The lead therapists were also irritating. Both would pretend to listen to concerns, but the morale continued to decline.
Not a bad place if you really need a job, but be prepared to never get a raise and to deal with some mismanagement.