The Franchise owners of the locations in Fredericksburg, Stafford, Dumfries, and Manassas Virginia have an amazing vision. The managers that they bring on to run their stores have amazing drive, however, the Director of Operations is completely clueless. You would think that the person who the managers are responsible for reporting to would have a full and complete understanding on how a store is operated an ran. This DO does not.
A great company with a great vision, just be cautious which franchise you work for, and do your research prior to working for one.