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MassMutual Financial Group
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126 reviews

MassMutual Financial Group Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
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Job Work/Life Balance
Compensation/Benefits
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Management
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Retirement Services Call Center
Customer Service Representative (Current Employee), Cordova, TNSeptember 17, 2014
Typical day consists of High Call Volume of participants requesting withdrawals, loans and more withdrawals from their retirement account I would assume that most people want to save for retirement and not continuously remove money from the account. The hardest part of the job would be dealing with people calling all day every day expecting you to resolve – more... the reason for calling within that one phone call. – less
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Great career opportunity for the right person
Financial Sales Representative (Current Employee), Raleigh, NCSeptember 15, 2014
MassMutual, Inc is an excellent employer, offering unlimited potential. If you are positive and love the sales process, than I would encourage you to take a look at MassMutual.
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Contract That I was hired for was not what I ended up doing for the majority of the time that I was there.
Lead Asset Analyst (Former Employee), Springfield, MASeptember 9, 2014
Due to staffing issues, the focus of the job I was to do changed drastically. The original focus was to be the cleanup of the IT Asset inventory database and the definition of processes for IT Asset Management. The staffing issues required that the IT Procurement function be augmented due to the extreme backlog. The contract that I was hired for was – more... abruptly terminated and the functional unit I was assigned to was dismantled. – less
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Good place to work
Financial advisor intern (Former Employee), PennsylvaniaSeptember 5, 2014
I was only an intern here so I don't have much insight.

If you don't have some solid contacts to start off with it can be difficult to succeed.
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Productive
Administrative Assistant (Current Employee), Las Vegas, NVAugust 5, 2014
Enjoyed helping others and speaking to clients. My day consists of making calls, filling out applications, writing and sending correspondence and updating spreadsheets.
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Cool place to work
Project Lead (Current Employee), Springfield, MAAugust 3, 2014
Pros: sporting activities to relax
Cons: na
Its a cool work place.
Very systematic work schedule.
Good and helpful team.
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Different area of Massmutual
life new business (Current Employee), Springfield, MAJuly 30, 2014
Learned alot about life insurance and encourage everyone to get a policy.
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Highly confidential and detailed legal support
Law Division, Legal Assistant (Former Employee), Springfield, MAJuly 25, 2014
Provided administrative support for various department/division heads: Assistant General Counsel, Real Estate Section Head, and four Real Estate and Securities Attorneys.
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Getting Better
Consultant (Current Employee), Springfield, MAJuly 23, 2014
Pros: close proximity, company stability
Cons: health insurance...benefits are only ok
MassMutual has gotten a lot better in recent years. Unfortunately some management has not..
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Not for everyone
registered rep (Former Employee), phoenix, azJuly 18, 2014
Pros: nice people
Cons: bad work/life balance
Get in early and take calls. At the end of the day be put on the spot to come in earlier the next day to take calls all day.
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Excelent Place to work
District Manager (Former Employee), Bedford NHJuly 17, 2014
Excellent work enviroment professional and customer oriented.
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Enjoyable experience where everyone wants to help you
Summer Intern (Current Employee), Houston, TXJuly 6, 2014
Pros: great co-workers
Cons: na
Internship is a very productive one with three rotations throughout the summer. Each supervisor assists in ensuring that the intern understands the work that is assigned to him/her and always are willing to help when the process is not understood. Management is a nice part of the job as you do not feel bogged down in work that you do not want to partake – more... in and they are always open for changes.

In all, a very nice company to work for especially if a person is interested in the insurance agent career track. – less
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STAY AWAY FROM THE SELLING PORTION!!!
Life Insurance Salesman (Former Employee), Nashua, NHJune 25, 2014
Pros: nothing
Cons: just stay away
The office I worked for has been shut down.
My hiring manager was horrible. Trying to be some psychologist, answering your questions with the same question. Was even threatened once.
Office romances were out of hand, and if you weren't in on it you were left to figure out everything on your own.

It was horrible!!! Personally, I asked for help from – more... MY manager and I was sent to another manager, who sent me to another manager, who sent me to the OWNER of the office, who sent me back to MY manager. – less
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Good
Financial Professional (Former Employee), Orange, CAJune 24, 2014
Pros: good balance between life and job
Cons: %100 on commission
You have the full control of your job and life, the compensation is good enough, the manager was so polite and skillful. The location is very good.
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Very productive professional workplace which offers unique and secure financial services
Financial Services Professional (Current Employee), New York, NYJune 23, 2014
Pros: excellent financial services, great office and great professional staff
This is a wonderful company with great benefits, and superior financial services and orientation programs. Co-workers are team oriented, very professional, excellent and facilitate the creation of financial programs for customers and prospective customers. We work as a trusted team members on all projects. Yes, we have office service support. The most – more... enjoyable part of the job is identifying customer needs and assisting customers and prospects to reach their financial goals. I learned a great deal that has improved my professional and personal relationship building.

One can advance professionally; the job work hours are very flexible ; and I am establishing a work life/personal life balance that matches my goals. – less
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Commission only. Be Prepared for a long stretch of no income at the beginning.
Financial Services Representative/ Partner (Former Employee), Dallas, TXJune 10, 2014
Sales job. Responsible for finding your own clients and selling them life and disability insurance.
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Great place
Financial Representative with the Hoopis Agency (Current Employee), Chicago, ILJune 6, 2014
1.) I am very structured in my sales technique.
a.) Office work from 7am - 9:30am
b.) Appointments from 10:30am - 3:30pm - Usually invales 30 minutes travel between appointments. Ideally I see 3 people a day
c.) Setting appointments 3:30pm - 5:30pm
2.) With my job you are constantly learning to keep up with the idustry.
3.) Am a detached agent so never – more... had much contact with others in the office as it was 80 minutes away.
4.) The hardest part of my job is convincing people they need to save
5.) I truly enjoy the aspect of designing solutions to help people meet their financial needs today, 10 years from now and retirement.

This is an extremely rewarding carrier – less
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No longer the best place to work
COMPLIANCE CONSULTANT (Former Employee), Springfield, MAJune 3, 2014
Pros: good co-workers, learn alot
Cons: narcissism and political personailites are ruining company, no time for personal life.
Very busy and interesting job. Co-workers are fantastic to work with, but managers are not. They are not supportive, are too political, do not give due credit and micromanage everything. Hard work is recognized by teammates, but that is far as it goes. Managers will stab you behind your back and take credit for your work. Cheap Company does not reward – more... hard work or loyalty. Workload was rewarding and job enjoyable when manager not in office. Only work here if you have to and you dont want to have a life. – less
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One of the strongest players in the insurance industry
Financial Services Representative (Current Employee), Chadds Ford, PAJune 3, 2014
Training could be better but the compensation package makes up for it. Be aware of the the ramp of time can vary.
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productive and high energy work environment, employees and staff are professional and friendly
Recruiting Coordinator Intern (Current Employee), Melville, NYJune 1, 2014
It has been a pleasure working with the recruitment team at MassMutual. A typical day at work generally consists of screening resumes, facilitating and preparing prospective candidates for interviews and posting job descriptions on college websites as well as linkedIn.

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About MassMutual Financial Group

MassMutual's business structure is built to support its mutual ownership. MassMutual’s strategic investments – Read more