Pros: Good pay, good benefits, good supervision, good co-workers
Cons: Work in weather, volatile market, changing standards
I've read the other reviews...I find it a funny read.
OK, so the negative side. They expect you to do your job. Be on your first job by 8 AM. When the work runs out you go home. MOST of the technicians – more... in this area are home before 5PM with many, many days where you're home even earlier. Also on the negative side, we work outside. But, common sense should tell you that since the dish is located outside, there's going to be some outside work.
I read in one review that they "make you work" under a house "filled with cottonmouth snakes." This is decidedly untrue. They will tell you point blank to NOT do a job if you cannot do it SAFELY.
I've also read in several reviews that the company does not care about the employees. This, again, is untrue. I've never had a company as concerned with my safety and well being as these guys. Example: my site manager came up to me one day, out of the blue, asking if I was making ends meet or if I needed a little bit of help getting my pay up a bit. (I'd missed some time due to illness)
Example: When I first started, my supervisors bought me a new pair of boots so that I wouldn't violate safety practices and get in trouble.
Example: The safety policies that the company has in place are there to make it where you can do the job as safely as you possibly can.
Your pay depends completely on YOU. I've never gone to a job that I could make my paycheck be whatever I needed it to be, and I likely never will again...but if I need more pay, I simply work more.
They say that you are not paid for your drive time, and this is true. However, they typically try to keep you within a certain distance of your home. And, if your first job is more than 90 miles away from home (which does happen occasionally) then yes, they do pay you drive time. Again, you have to keep in mind that (as it is with EVERY BUSINESS ON THE PLANET) the employees are hired to make the company more money...of course they're going to care more about making money than inconveniencing you.
Yes, you are expected to fix jobs that you are there to fix, that means if it was a bad install, you have to fix it or the quality control technician...me...will fail the job. However, it is untrue that you do not get paid for this. We have this marvelous system called FLAT RATE. It's a little bit of paperwork and a couple of photos and presto! You get paid for the work you do.
As far as training goes, like with any any industry you sometimes get trained by someone that has no business training people. However, by far and large, the people that do the training are senior technicians that know their business in and out and will teach you the proper way to do things.
It is untrue that you have no support from management. I have never called my supervisor and not gotten whatever help it is that I've needed. As far as upper and middle management goes...I've called the regional vice president before with a problem and had a very pleasant 20 minute conversation with an extremely busy man. I call my site manager on a very regular basis with questions, thoughts and concerns and KNOW that I am being listened to. The best part, though, is when you voice concerns and see something done about it almost immediately.
Now, this part may be a pro, may be a con...but the pay is done by piecework. That is, you get paid for the work that you actually do, not by the hour (with some exceptions). I've gone to 4 room installs that take me 9 hours before (something like 80 dollars). I've also done 4 room installs in 2 hours for the same pay. If you don't waste time, work steady and try your best, there is absolutely NO reason that you will EVER make under $15 an hour.
The company offers us tremendous benefits (a little pricey, sure, but it's damned good coverage and I blame Obamacare more than the insurance companies, but that's another issue). You get the best technology that we have to offer for free, as well as free service, after your first 30 days of employment...including the best package DirecTV offers (what's not to love about absolutely free TV). The company offers good discounts on a wide variety of things from Verizon phone accessories to Dell computers...all the way up to new Ford vehicles (if you go to a dealer) and even gym memberships.
As far as possibility for advancement goes...they aren't going to make a brand new supervisor or site manager position just because you think you deserve it. Come on...common sense. However, if you follow the job boards and postings you'll see jobs come open all over the country. If you're willing to relocate, there's no reason that you can't advance inside this company.
As far as promoting from within, from what I've seen they truly do prefer to fill all positions from within rather than hire somebody off the street. I've seen several supervisors and site managers filled from the current working staff. Granted, if they don't have qualified personnel applying for jobs they will seek the talent they need elsewhere...but what company won't? Again, do your job, show that you're a good fit for something, and odds are it'll work out in your favor.
Overall, this is one of the best jobs that I've ever had and I'm very, very proud to call myself a member of the MasTec family. – less