Pros: Travel, meeting customers
Cons: MANAGEMENT, HR, no appreciation, almost criminal pay, excessive hours
I personally worked in the Fort Lauderdale office installing satellites for DirecTV. This office is horrible. Unprofessional management who result to scare tactics and profanity on a daily basis. The site manager doesn't even know the equipment needed to complete one install let alone a whole week. The field tech supervisors rely on the techs to do everything for them including quality checks, vehicle inspections, inventory management, and more. Even HR won't help if you need it. You will be on an island working for this company. There will never be a point where you will feel like your job is safe. I did a lot of out of market installs for them so I was able to see how other offices worked and some ran beautifully while others were pretty bad too, but there was no office in the 7 and a half years I worked at that was as bad as the Fort Lauderdale office. You're scored on metrics that you cannot control and charged back for customer callbacks on a daily basis. The only reason I gave it 2 stars is because there are some offices that run good, but there is more bad than good with this company. STAY AWAY!