Workday varies regularly. Experience new situations daily. Opportunities to meet new people every day and adapt to new challenges. Have fun comparing experiences with co-workers and learning from their experiences. Hardest part of job can be occasional long drives and not knowing when your shift will be complete. I most enjoy working on my own and meeting lots of nice people and being able to serve them with an important service,
independence, good benefits
potentially long hours, hard to make personal plans
installer (Current Employee) – Dallas, TX – July 27, 2016
Long hours 6 days a week with only a day off, they want you on a meeting call at 630 in the am that you are not even getting paid for, management does not have a sense of reality anymore after being in a crazy business where every single thing is judged by numbers,work quality means everything but they give you 6 jobs a day to be done perfect yeh right, the management team is set up to where they go down the chain with accountibility to write a tech up for something petty when he is the one working 6 days a week with no personal life,the job pays great if you are good at it but in the long you will pay the toll with no family life and enough stress and craziness to last a lifetime, if you have a family stay away or time will fly by and they are all grown before you know it while you were at work.
Satellite Installation Technician (Former Employee) – Forest Park, GA – July 27, 2016
A typical day is to be up by 5:30 am, and have my first job acknowledged by 6am. Suit up and be at the customer home by 8am. There is no set time you will be off. Great fun atmosphere to work, but doesn't have great job work/ life balance. I have learned many new aspects from legal to technical. working with low voltage. properly handling power tools and ladders. learning to troubleshoot through coax cables. The Management is great people to with. my co-workers are great people, and easy to talk to. we all network together for equipment. The hardest part of the job is not know what type of job you will get next, being unprepared and, having to locate what you need. Not knowing if the job is even able to be installed. The most enjoyable part of the day is the interaction with customers and their unpredictable personalities.
In House Tech Supervisor (Current Employee) – Greenville, SC – July 19, 2016
Great atmosphere.. Great pay and benefits. Company takes care of its employees. We do put in long days but worth it at the end. Also travel is required depending on the job. The company pays for all expenses while traveling. Overall great company to work for.
Technician (Former Employee) – Farmington, NM – July 18, 2016
Field Technician, customer service, running cables, installing Directv equipment, showing customers how to use Directv equipment, answer any questions, troubleshoot Directv equipment, Line installers and repairers,install or repair cables, Drive work vehicles to job sites,
I am approaching my year mark at MastecAT as a Field Technician for DirecTV. In the time I have been here I have seen things go from bad to worse. The work load since the merger has doubled which on one side of the coin is good given the money you can make is exponentially increased, the other side of that coin though is the 6 day work weeks accompanied with the 14-16 hour days in the heat (which is what were in now) to the freezing cold literally bring you to the point of insanity.
Management from office to office is different. However at my office we are comprised of an "RDO" - Regional Director of Operations so basically a big wig, Site Manager - Our top manager at the office, Warehouse Manager - Controls our inventory and what we get and last but not least Supervisors - Who are directly responsible for the field technicians.
At my office location in Summerville, SC our supervisors in all honesty seem to do their best to help out the technician however our Site Manager stops that from happening. We are expected to work 16 hour days in the 100 degree weather with 90% humidity all day every day for 6 days a week. We will already be overbooked for the day "meaning we have jobs that are unscheduled" and our site manager will still pull more jobs forward just to ensure we don't see our families at all it would seem.
It has become clear that Mastec's slogan as a "Family Company" must only mean in certain areas or certain positions. Down here in the South where we have no Union the motto here is "If You Want A Family Life... Quit".
Our warehouse manager will blatantlymore... not give you what you order and when your on your 4th install for the day and run out of remotes or receivers it's "Oh Well". Find the nearest technician who could be 30-45 minutes away and go get it. Thus making your day longer and lowering your hourly average. Which only shows utter incompetence to our valued customers and infuriates the technician.
When you voice your concerns to the Site Manager with our supposed "Open Door Policy" the only responses you'll get is "Oh Well" or "There's always someone looking for a job" which only shatters your feeling of self-worth at the company to the point you don't even matter to them.
Advancement in the company does not exist. When they are promoting or hiring for a new Supervisor position chances are (based off my own experiences of course at my office) that they have already chosen who they want there (typically a brown noser or whoever is doing the worst in the field numbers wise).
I can honestly say that if you live in South Carolina and are looking for a job that you can make quite a bit of money here at Mastec. But if you wish to have a life or family outside of work then do yourself a favor and find different employment.
At Mastec there is no advancement, a wage cap, back breaking work in the elements (my office does not reschedule jobs due to weather and this is from our Site Managers own mouth and countless emails), poor management, long hours, no room for family or out of work activities.
Now that I have said the bad I will say the good now. You meet some pretty cool people whether they be coworkers or customers. You make good money if your "FAST" at your work. That's about it.less
Meet a lot of new people. Good money
Everything for the most part, Management, Advancement, Hours, Policies and etc. You are #s and not a Person.
Installation Technician (Former Employee) – Olean, NY – June 7, 2016
its a lot of stress is invlolved with the resposibilities you have to uphold that combined with the lack of pay and the constant whip to install faster makes for an unhappy work environment i know more about directv than half the other technitians and they canned me.
long hours, poor appreciation, terrible supervisors who dont know what they are doing, god it goes on and on. working for free
Line men (Current Employee) – Cumming, GA – May 30, 2016
A typical day started at 7 & and ended around 5:30.I learned how to built transformers and splice wire. My manager was understanding but also a good teacher. The hardest part of my job would be setting transformers and the most enjoyable part of the job was splicing wire.
Technician (Former Employee) – Duluth, GA – May 23, 2016
start day around 6 am check the route for the day, check inventory, load truck and have morning meeting, Start route complete installations and work orders. Management was always checking in on you and willing to assist when needed. Co workers would come and help out If you need assistance, The most enjoyable part of this job was having a satisfied costumer and a successful installation. The distant of travel. The hardest part was driving from Lithonia Ga. to Duluth Ga.
Technician (Former Employee) – Pooler, GA – May 11, 2016
6 days a week work week, no work life balance, written up for petty bs, 10-14+ hour days. never off on weekends unless you take PTO. bust your rear for moderate pay. pay varies based on amount of WO closed.
the job is a good job to start and learn from. the job taught me a lot of new skills on top of what I already knew how to do. I would recommend this job to any young technician looking for a good job fresh out of school