Challenging, and satisfying!
Account Manager (Current Employee) – Miami, FL – October 30, 2013
A typical day of my job consists of 40+ emails, a mix of request for quotes and purchase orders. There are also phone calls constantly coming in, and customers walking in so you have to make sure you attend to all of the above efficiently.
What i love the most about this job is how challenging it is, we have 200+ suppliers we distribute, within each supplier there can be hundreds of products. You never finish learning, you are constantly researching products and matching them with your customers needs. Truth be told sometimes i don't even know what i am talking about, but i just follow what the catalog says and never make anything up.
My co-workers are friendly, but as you may imagine, being in sales, we are constantly fighting for customers, phone calls, i occasionally lose sales because a salesman see's the opportunity to take it away. Which is the hardest part about this job, you can spend hours working on a quote, but if the customer simply forgets to ask about you, you will lose it to someone else.
My supervisor is very laid back, i've never had a problem with him. He defends us, and whenever he sees a salesman take away a sale, he makes sure he reprimands the person. He will never reaise his voice, and if you mess up he teaches you how to avoid it. Really no complaints about him.
This job as tauught me patience, how to prioritze, learned how important customer service is and it made me much more outgoing, i was very very introverted before.
Great supervisor, flexible hours, competitive
No raises, no future, i work in a shark tank