Great work enviroment, low pay and little room for advancment
Administrator (Current Employee) – Salt Lake City, UT – April 13, 2016
Overall I have enjoyed working for MasterControl. I've grown with the company in many ways, but now it is time to move on. This is not a negative reflection of the company as it is a great company,but there is no more room to grow.
Consultant (Current Employee) – Salt Lake City, UT – April 20, 2017
Life is great in development and sales but services is burnout. Poor work/life balance, management that doesn't respect employees or the job they do, no career path, and no customer focus. Working with the clients is rewarding, but you have little support. They over-emphasize revenue and billable hours so you don't have time to go to the dentist or participate in most company activities let alone go the extra mile for customer success. They foster a toxic and demoralizing culture. The pay is pretty good, but it can be extremely stressful in the services group.
Overall the company is great. Lots of activities, fitness clubs, ping-pong tables, game/movie days, and free snacks. I wish they had training funds and tuition reimbursement.
Lots of fun activities and a software company culture
Lead and Sales Qualifier (Former Employee) – Salt Lake City, UT – January 17, 2014
I learned a great deal about the Life Science Industries and FDA and ISO regulations. I enjoyed my co-workers and made many life long friends. The only downfall was a new manager, who apparently did not like me.
Innovative, customer oriented, challenging work environment
Lead and Sales Qualifier (Former Employee) – Salt Lake City, UT – November 5, 2012
I very much enjoyed working at MasterControl. It was a relaxed atmosphere. The people there were great, we were a small company and I greatly enjoyed being a part of a innovative team. We were kept up to date on the financial progress of the company and we had great company events in and out of the office. I learned a great deal about the Life Sciences and Manufacturing industries and the regulations they must adhere to. A typical day involved contacting potential clients to provide them with information and to create a buying relationship. We were paid base plus commission and making sure you met the sales quota to get the top commission, was one the the challenging aspects. Also understanding the FDA Regulations and exactly what our potential customers were dealing with under those regulations as well as the information they needed to keep readily available.