Housekeeper (Current Employee), Hancock, MA – November 20, 2014
Pros: this industry has room for growth. there's always so much more too learn.
Cons: most of the work is piece work so one day i may have one room, others 3.
A typical day at MasterCorp/Wyndham Resorts starts with catching the shuttle to work, which is greatly appreciated and then waiting for rooms to be assigned. While waiting I gather my cleaning materials and equipment and prepare for the day. I'd never done housekeeping before so everything is new. Most of my coworkers are very helpful, especially those – more... that have been here while. The hardest part of the job for me is keeping within the 2 hour per room minimum when the rooms are completely trashed but management generally understanding, for the most part. For me the most enjoyable part of the job is looking at the finished work and having I pass inspection. – less
Housekeeping Cleaner (Former Employee), Pagosa Springs, CO – October 30, 2014
A typical work day I would grab my list of units to clean for the day and I would gather all the supplies I need for each room and put them in big bags, bring them to my car, along with sheets and cleaning supplies. I learned to work fast pace, the faster you cleaned the room the faster you could be done with your list of units and go home when your – more... done or you can stay and clean more units to make more money. My co-workers I never talked to it was a lonely job your by yourself cleaning. The hardest part of the job was driving to each of the units taking your supplies out then having to load it right back in when going up and down the stairs in some of the bigger units. It was definitely a work out! The most enjoyable part was working at your own pace so when your done your done for the day. – less
An okay work environment if it was really what you wanted to do.
Housekeeper (Former Employee), Crossville,TN – August 28, 2014
Cons: not enough pay
Working with the company MasterCorps, Inc. as a housekeeper was okay, but not all that exciting. I have learned to cope with different problems that comes along with the job, like when the work load slows down because materials are not provided at the time to get things done. I have learned to deal with criticism by supervisors because criticism only – more... makes me better and I know what I am doing wrong or what I need to do better. The management was pretty much good and understanding in a way. Some of my co-workers were friendly and some pretty much complained about the pay, but all in all, they were cool and understanding. The hardest part of the job; was cleaning nasty filthy rooms, but of course that was part of the job so I had to get it done either way. The most enjoyable part of the job is when I was alone cleaning because there was no distractions. – less
Housekeeper (Former Employee), Branson, MO – August 13, 2014
Pros: they had a few free lunches at activities every week.
I would arrive at 9:00 am, sign in, receive my board with how many rooms I had to clean that day, then make up my cart. I would not leave to clean the rooms until after guest checkout, 10:00 am and I would clean all my rooms and then return back to housekeeping. If there were more rooms to clean, I would be given a few more and then head back out to – more... clean again. If there were no more rooms I would ask if laundry was caught up with linen bags and if they weren't I would head over to laundry to help them with the bags. If everything was ready for tomorrow I would sign out and go home. – less
wife of an housekeeper (Former Employee), las vegas ,nv – June 27, 2014
i never worked for this company but my husband yes the managment dont care about employes My husband 2 weeks in advance asked for 3 days off to work in an event as a security They didnt give it to him saying that is going to be busy. my husband respected the company and go to work those days Not only it wasnt busy but they sent him home early So what – more... was the point not to give him the day off 2 weeks later he asked to leave early the next day becuase he has an interview for another job They say No it is busy Ny husband insist but the answear was You can quit and thats what he did
is it fair that I dont think so I posted all this on facebook Not only I didnt get the answear but they blocked me I see that they kept only reviews that give them five star doing this doesnt change the fact how they disrespect people – less
Something happened to me by another employee and i told them and they did nothing to make sure i was safe
housekeeper (Former Employee), Fairfield Glade, TN – June 14, 2014
Pros: sometimes they had donuts in the am for us
Cons: never had enough supplies for the job
I was sexually assaulted by a employee and they had issues with him touching other women before he did it to me, they did nothing about it so I decided my safety was more important and decided to move to Murfreesboro. I cleaned, hardest part of the job was not having all the proper tools needed to complete my job. I like to clean ( honestly ) so I enjoyed – more... that job. – less
Housekeeping (Former Employee), Glades, TN – January 30, 2014
Cleaning condos from top to bottom. Everything must be spotless, like new. Management was horrible to workers. Often losing help by the day from bad treatment. The worst part was management pushing you all the day long to hurry up.