I appreciated the opportunity to learn a new line of insurance business, but in all honesty I was not afforded the tools in which to succeed.
Integrated Claims Examiner (Former Employee) – Phoenix, AZ – August 17, 2014
Delivered accurate, timely and appropriate delivery of leave of absence benefits and policies specific to pregnancy disability leave, Military leave, Personal leave and Family medical Leave Act and California Family Right Act. Administers both consecutive and intermittent leaves from commencement through return to work or termination. received and managed leaves assigmets as assigned. Processed and managed all assigned request for LOA coordinating, interpreting and applying leave policies, sending letters of leave status and communication, reviewing supporting documentation and certification, calculating monitoring leave duration in conjunction with policy and/or state and federal law, authorizing or denying all LOA request and coordination return to work for PDL and reduced work schedules applicable to qualifying FMLA/CFR leaves. Tracks and monitors all aspects of their assigned case load to assure compliance with governmental and facility-specific policies and for the case management documentation in the information system. Interpreted and classified and LOA policy guidelines to employees, supervisory and manager's to ensure accurate, fair and consistent application of policy provisions and escalates case management issues or concerns to the assigned management resources as appropriate.